- Report: #322565
Report - Rebuttal - Arbitrate
Complaint Review: Gamewar / Gamepal
Gamewar / Gamepal3209 Gresham Lake Road Raleigh, North Carolina U.S.A.
Gamewar / Gamepal rip-off on account purchase/ trade Raleigh North Carolina
*UPDATE Employee: Employee Update: This Isn't Even A Customer, Purchased From Another Company
*Author of original report: A response from Newbville, BUT still a part of their account sharing network?
*REBUTTAL Owner of company: PLEASE SEE MY REBUTTAL ON THE OTHER REPORT ABOUT GAMEPAL, GAMEWAR, NEWBVILLE, etc
*Author of original report: Gamewar Update (AKA Gamepal, Newbville, Gametag) FRAUD SCAM
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Here is my story.
On Dec 24, 2007, I traded my EQ2 account to Gamewar.com in exchange for an online coupon. I used that coupon to purchase a WoW-Euro account from their site on Dec 26. I finally got the account info on Dec 29 because they said they had to verify the account I was purchasing. When I received the account info, I tried to log in, and found that the username/password were not correct. I notified Gamewar and they said they would look into it. It took until Jan 14, 2008, 21 days from the purchase date, for them to get the account straightened out. The original owner had taken back ownership of the account. Now the account worked, but I needed the account earlier in the month so I could play before being sent overseas (I'm in the Army).
I was able to play the account 3 times before I left, but luckily, our trip was cut short. I returned toward the end of Feb. After coming back, I reopened the account for play, but when I logged in the game, I found out the account had been suspeneded. I contacted Blizzard Entertainment and they told me that the original owner had reported the account information sold to a gaming site. This caused the account to be banned.
I notified Gamewar on March 5th. On the 6th, I received an Email from Mark.
I am really sorry that you have been having such a problem with this account purchase. I have sent this to the Accounts Managers, hopefully this will be taken care of for you soon.
Order number: XXXXX - account has been reclaimed/frozen by previous owner
Account Name: xxxxxxxxx
I have requested that they issue a coupon for this problem.
I wrote back twice on the 10th and 12th trying to find out an update. On the 12th, I received this email from Mark.
I am sorry that you have not been helped as of yet and have sent your issue to the Accounts Managers again. Hopefully this will be resolved soon.
Since that email, there has been NO response from them. Customer Service can only say to send an email. Today is the 31st, and will be 4 weeks tomorrow.
I am not telling anyone NOT to buy from them, but please be aware, you are buying at your own risk.
Fort Belvoir, Virginia
This report was posted on Ripoff Report on 03/31/2008 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gamewar-Gamepal/Raleigh-North-Carolina-27615/Gamewar-Gamepal-rip-off-on-account-purchase-trade-Raleigh-North-Carolina-322565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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