- Report: #797336
Report - Rebuttal - Arbitrate
Complaint Review: Garage Door Service Company- Atlanta
Garage Door Service Company- AtlantaAtlanta, Georgia United States of America
Garage Door Service Company- Atlanta Terrible workmanship and service ! Did not fulfill warranty Atlanta, Georgia
The person on the phone was nice and said it wouldn't be a problem. The person that came out to perform the service was completely unprofessional. He was in a beat up pick up truck with his dog. Because of this I assumed he was not an employee of Garage Door Service Company and he admitted that he wasn't. He told me he could "fix" our problem for $150 and would only take cash or check. He never the discussed the "lifetime" warranty on parts that was on my original invoice.
When I declined the service, he was visibly irritated and told me there was a minimum charge for the service call to come out there. I refused to pay because none of that was mentioned to me over the phone by the "nice" Garage Door Service Company representative. I had to convince him to leave our property. Our garage door has now come out of one of the tracks and warped slightly. It's very similar to the problem that Garage Door Service Company allegedly fixed two years ago. I've called another company this time and will take another big hit to the wallet, I'm sure. I hope by writing this though that I can help prevent other people from the making the same mistake we did by using Garage Door Service Company.
This report was posted on Ripoff Report on 11/12/2011 09:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Garage-Door-Service-Company-Atlanta/Atlanta-Georgia-/Garage-Door-Service-Company-Atlanta-Terrible-workmanship-and-service-Did-not-fulfill-797336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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