• Report: #174026

Complaint Review: Garage-toys.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, January 31, 2006
  • Updated: Mon, December 03, 2012

  • Reported By:Honolulu Hawaii
Garage-toys.com
garage-toys.com Internet U.S.A.

Garage-toys.com Lousy customer service at garage-toys.com USA Internet

*REBUTTAL Owner of company: Garage Toys great customer service...

*Consumer Suggestion: Response to rebuttal

*Consumer Comment: I have a question.....

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I emailed garage-toys.com with questions about some for their products. I received no response. I eventually emailed two more times. These emails were over the period of a month. No response. When I threatened to file a complaint, I got a response. I was directed to the manufacturer with my question. Actually I had already tried them, and they, like garage-toys.com had not responded. My questions were reasonable ones. One more email to garage-toys.com failed to turn up the relevant information. They could have asked whoever they buy the products from.

Expecting a mail-order company to answer its emails is reasonable, but far from a given at garage-toys.com. Something is wrong here.

Anne
USA
U.S.A.

This report was posted on Ripoff Report on 01/31/2006 02:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Garage-toyscom/internet/Garage-toyscom-Lousy-customer-service-at-garage-toyscom-USA-Internet-174026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Garage-toys.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Garage Toys great customer service...

AUTHOR: Richard Hinrichs - (United States of America)

This complaint was handled 5 years ago and is still residing on this Ripoff Site.  There is no way of getting it finalized and off this site.  Since this minor communications problem, the emails went into spam box problem, we have done more than 5000 transactions.

This Shipping Question was from a Hawaii customer and was resolved right away, it just wasn't what she wanted to hear.
Respond to this report!
What's this?

#2 Consumer Suggestion

Response to rebuttal

AUTHOR: Anne O. - (U.S.A.)

It's not a rip off per se, but it is a company that people might want to avoid. The products in question are not widely available. That's why I tried repeatedly to deal with this company and that's why I care that they are not up to par.
Respond to this report!
What's this?

#3 Consumer Comment

I have a question.....

AUTHOR: D - (U.S.A.)

I have a question for you, HOW is this a rippoff? You stated that you had e-mailed them with a question about their products and you didn't get a response. And in a time frame of a month you had e-mailed them 2 more times, and only AFTER a threat of filing a complaint, for what I don't know, you then got a response. If I had tried calling a business with some questions and didn't get a satisfactory answer, I WOULDN'T file a complaint, I would try another store, or buy something else. Why don't you try that next time before filing a report here. And where is your complaint about the manufacturer? Please respond.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory