- Report: #1131080
Report - Rebuttal - Arbitrate
Complaint Review: Garcinia Advanced
Garcinia Advanced15333 Culver Dr. #340-221 Irvine, California USA
Garcinia Advanced - SNAPS PRODUCTS CA Trial Period Starts before you receive the product, thus Your FREE trial period is shorter than advertised Irvine California
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I ordered the product base on a 14 day free trial. They started the trial period on Febuary 28,2014. The USPS tracking log shows the product was delivered on 3/5/2014. However, the USPS log does not include my signature to absolutely confirmed I recieved the product. If you start the trial period when USPS says the package was delivered, the trial period would have expired at the end of the day 3/19/2014. I called them on 3/16/14 about 3 pm. The customer service filled me on the details above. I requested a 100% refund, but she refused because the trial period has expired because it started on Febuary 28. I kept demanding a full refund. She said I will cancel your program and give you a 50% courtsey refund that will take 5 - 7 days. I told her that if I did not get a full refund that I would report them to the BBB and RipoffReport. All she said was I am sorry. I can give you a 50% courtesy refund. So as you see, I have kept my word. The report has been filed with the BBB and I am informing you here. When you look at the web site, is says 100% Satisfaction Guaranteed. Well, I am 100% DISSATISFIED. Refund all of my $89.95 be true to your advertising or you are practicing FALSE advertising.
This report was posted on Ripoff Report on 03/16/2014 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Garcinia-Advanced/Irvine-California-92604/Garcinia-Advanced-SNAPS-PRODUCTS-CA-Trial-Period-Starts-before-you-receive-the-product-1131080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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