My husband and I hired Matthew Gates to do our roof back in 2006 after a tree fell on our roof during a tropical storm.
We were desperate to get our roof fixed, and failed to do the research before hiring Mr. Gates, and ended up getting the shaft.
We paid Mr. Gates somewhere in the range of $8,000 for a new roof and a warranty, and after he took the cash, he ran and it was hard to track him down.
We started to have problems w/ our roof and tried calling Mr. Gates and after about 2 years of trying, we finally got a hold of him and he sent one of "his guys" out to fix it.
But the bigger problem still exists...we have a big hole in our ceiling from where water leaked into our dining room during Tropical Storm Fay.
We also have HUGE water stains all over the ceiling and the wall in our bedroom from water leaking in during the same storm and subsequent storms.
We have called Mr. Gates MANY times only to have him dodge our calls for the most part, but when he actually answered, he would PROMISE to have "one of his guys" come out to fix it on xx day and at X:XX time but only to have him not show up.
Never minding the fact that mold is growing on the stains and a pediatrician has said that it can cause health problems to not only my husband and me, but to out twin baby boys.
We would call him to find out where the hell "his guy" was and he would say the same crap every time, "I do apologize, and I can completely understand where you are coming from, but we ran into some problems with our other job and weren't able to make it. Again, I DO apologize....I will have my BEST guy out there tomorrow at ___pm and if you have any more problems, just give me a call."
We have been nothing but nice and patient w/ this "man" but all he has done is give us the run around.
I would STRONGLY advise against hiring this man to do ANYTHING to your house b/c he's a ripoff and EVERYTHING that comes out of his mouth is B.S.