• Report: #249991

Complaint Review: Gateway Computers

  • Submitted: Wed, May 23, 2007
  • Updated: Wed, May 23, 2007

  • Reported By:pensacola Florida
Gateway Computers
7565 Irvine Center Drive Irvine, California U.S.A.

Gateway Computers Inc service fraud/ breach of service agreement Ripoff Irvine California

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gateway had my laptop sent in for repairs 6 times and each time held it for weeks(totaling months).On the 2nd of may 2007 they received it for replacement and have not sent a replacement in over a month now. Needless to say the laptop started malfunctioning about 2 months from purchase. the service reps were rude,offered or said they didnt know the status each time i call. As of today the 24th of may i still do not have my laptop replaced.

their service is very poor and i have made a huge mistake just buying a gateway computer. BEWARE!!!

Sam
pensacola, Florida
U.S.A.

This report was posted on Ripoff Report on 05/23/2007 06:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway-Computers/Irvine-California-92618/Gateway-Computers-Inc-service-fraud-breach-of-service-agreement-Ripoff-Irvine-California-249991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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