• Report: #410963

Complaint Review: Gateway Computers

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  • Submitted: Mon, January 12, 2009
  • Updated: Wed, July 08, 2009

  • Reported By:griswold Connecticut
Gateway Computers
7565 Irvine Center Drive Irvine, California U.S.A.

Gateway Computers Won't honor warranty Irvine California

*Consumer Comment: Acer computer now owns Gateway

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I got a gateway tablet computer through my school in June, which is now dead. I have found since that it was purchased through MPC Gateway (whatever that means) because MPC now handles the higher ed market. Since MPC has filed bancruptcy, I cannot get my computer fixed. Last time I called Gateway, I talked to someone who got very huffy when they found out it was an MPC warranty, and when I asked to talk to someone higher up, they refused. When I asked for the name of the person I was talking to, and their number (given at the beginning of the conversation, but I did not write it down then) they hung up.

It seems to me that Gateway should honor their warranties, even though they were "sold" to a company now in bancruptcy. It is a Gateway computer; should'nt Gateway fix it?

Robert54
griswold, Connecticut
U.S.A.

This report was posted on Ripoff Report on 01/12/2009 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway-Computers/Irvine-California-92618/Gateway-Computers-Wont-honor-warranty-Irvine-California-410963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Acer computer now owns Gateway

AUTHOR: Babb - (U.S.A.)

Try contacting this guy:

Rudi Schmidleithner,President
Acer America Corporation
333 West San Carlos Street
Suite 1500
San Jose, CA 95110
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