- Report: #854571
Report - Rebuttal - Arbitrate
Complaint Review: Gateway Computers
Gateway ComputersInternet United States of America
Gateway Computers Does not honor warranty wants you to pay Internet
*Author of original report: Thank you online support
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Years ago we purchased Gateway computers and had numerous problems, we haven't purchased another until recently, it was the cheaper, BIG BIG MISTAKE. The Gateway supposedly has a year warranty; however, they do not honor that. I stopped being able to connect to the internet several days ago but all the other computers, iPhones, iPads in the house had no problem. So I called technical support, or India whatever you choose to call it, and I was informed that I would have to pay for technical support even though I was under warranty. BS, my computer is under warranty and I have read that this is a typical Gateway maneuver to coerce money out of you. Do yourself a favor and buy something that has better customer service and is actually reliable.
This report was posted on Ripoff Report on 03/15/2012 07:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway-Computers/internet/Gateway-Computers-Does-not-honor-warranty-wants-you-to-pay-Internet-854571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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