- Report: #52173
Report - Rebuttal - Arbitrate
Complaint Review: Gateway Credit Card Plan/Citibank USA, N.A.
Gateway Credit Card Plan/Citibank USA, N.A.PO Box 8181 Gray, Tennessee U.S.A.
Gateway Credit Card Plan Citibank USA, N.A. ripoff business from hell, ripoff waste of time, the business that doesnt give a dam Gray Tennessee
*UPDATE Employee: Rates based on credit
*UPDATE EX-employee responds: i agree that interest ratea are outrages
I tried to come to a settlement agreement with them and they refused. They will be calling to make one when my account becomes overdue, and I've spent the money on something else.
I ran into a problem with them about a year ago. My son went into the hospital for several weeks. I was out of work for about 6 months because of it. They called me every day wanting to settle then.
They are very uncompassionate. We finally reached an agreement on payments when I was able to return to work. I have kept my account up to date and in good standing with them since then.
I even tried to return my computer to Gateway, because I have had trouble with it ever since I got it. They wouldn't take it back. They cut off tech support after 3 months and told me if I wanted tech support, I'd have to pay extra.
The computer isn't even worth the cost it took to build it. Next time, I'll get a Dell. I no longer want to deal with Gateway, Hurley State Bank, or Citibank USA. They are unfair, unkind, and screw you every chance they get.
I don't see why anyone would want to deal with these companies. I have and will continue to discourage anyone considering a computer purchase from going through this company to get it.
This report was posted on Ripoff Report on 04/09/2003 07:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway-Credit-Card-PlanCitibank-USA-NA/Gray-Tennessee-37615/Gateway-Credit-Card-Plan-Citibank-USA-NA-ripoff-business-from-hell-ripoff-waste-of-tim-52173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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