- Report: #935256
Report - Rebuttal - Arbitrate
Complaint Review: Gateway Energy Services
Gateway Energy Services400 Rella Blvd., Suite 300 Montebello, New York United States of America
Gateway Energy Services Steve Maslak, I tried to cancel after realizing that they were much higher than utility company, and it took more than two months for them to do it. Montebello, New York
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Last year 1 asked you to be the supplier of Energy Services and I
was never informed of the amount of time it would take to revert back to my utility companies when I called to cancel "at any time" .
When I realized that your rates were higher than my home utility companies, (NJ Natural Gas and JCP&L) sometime at the beginning of December 2011, I asked that the service be cancelled. That was on December 6, 2011. (I now know that had I cancelled on November 30th, 1 would not have this problem for January and February 2012).
However I kept getting charged for the balance of December, and the months of January and February 2012 at the Gateway rates. 1 was told that since 1 was not signing up for a 6 or 12 month contract, 1 could cancel at anytime and 1 was NEVER told that it would take 2 -3 billing cycles to complete the cancellation.
As a retired senior citizen from Rockland County living on a fixed income, 1 feel that you
should rebate the amount for this time period (January and February of2012) as
a good will gesture. 1 will leave it up to you to decide what is a fair rebate.
This report was posted on Ripoff Report on 08/31/2012 08:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway-Energy-Services/Montebello-New-York-10901/Gateway-Energy-Services-Steve-Maslak-I-tried-to-cancel-after-realizing-that-they-were-mu-935256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.