• Report: #61875

Complaint Review: Gateway

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  • Submitted: Wed, June 25, 2003
  • Updated: Wed, June 25, 2003

  • Reported By:reno Nevada
Gateway
4885 Kietzke Lane Reno, Nevada U.S.A.

Gateway Country Store ripoff digital camera gateway computer scam restocking charge no support protest mislead mistreated lied Reno Nevada

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Gateway charged me $92.55 to return a digital camera that didn't work and didn't tell me about the restocking fee befor I purchased the camera.

I contacted the customer support team and noticed they supported their company not me the customer. I since bought a camera that works at Circuit City because Circuit City gives a full refund on returns.

The store manager and the 5 customer support people I contacted all act like they are on a team versus me the consumer. I feel scammed by Gateway Country Store of Reno, Nv and hope that consumer learn that there are many other places to buy computers, cameras, scanners, etc that won't charge 15% for returning a purchase that doesn't work.

Gil
reno, Nevada
U.S.A.

This report was posted on Ripoff Report on 06/25/2003 11:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway/Reno-Nevada-89502/Gateway-Country-Store-ripoff-digital-camera-gateway-computer-scam-restocking-charge-no-sup-61875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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