• Report: #254901

Complaint Review: Gateway

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  • Submitted: Sat, June 16, 2007
  • Updated: Wed, October 17, 2007

  • Reported By:hamilton Ontario
Gateway
Stoney Creek, Ontario Canada

Gateway Ripoff replaced a lcd monitor with the same defect as the first monitor i bought from future shop Stoney Creek Ontario

*Author of original report: gateway lcd FBD2185W dvi problem hamiton ontario

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i bought a 800.00 gateway monitor from future shop on 06/11/2005 it lasted 8 months. i was talking to the salesman from gateway and he told me he would send me a replacment but did not know if the defect they had on these monitors was fixed or not. he did not know if the monitor he was replacing was the original models or the fixed monitors they had trougle with the dvi circuits he had told me before.

i received the replacement in 3 days i used it for about 4 months anyway over the one year warr. for the first monitor. both monitors had the same problem with the dvi circuits. so the 2nd monitor went the same way.black picture and the on /off button showm blue and would not work/ both monitors had the same problem why didnt he send me a monitor with the updated repair. all they say to me now is your warr. is up and we can not help you with a monitor with defective parts. i have been emailing them and get the sam answer no matter who i talk to. i have saved all the emails. i am out 750.00 plus tax with a dead moitor on my hands. yours walter

Walter
Hamilton, Ontario
Canada

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This report was posted on Ripoff Report on 06/16/2007 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gateway/Stoney-Creek-Ontario/Gateway-Ripoff-replaced-a-lcd-monitor-with-the-same-defect-as-the-first-monitor-i-bought-f-254901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

gateway lcd FBD2185W dvi problem hamiton ontario

AUTHOR: Walter - (Canada)

ripoff 346064 dvi no good on 750.00 lcd replaced with another model same problem dvi no good lost all money .no support from gateway.
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