- Report: #824868
Report - Rebuttal - Arbitrate
Complaint Review: Geek Squad
Geek SquadPO Box 9312 Internet United States of America
Geek Squad Best Buy Ripoff/ Bait and Switch/ Ransom Demand Internet
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What I was told when I bought Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong."
What I was told when I called today asking about Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong."
What REALLY happens AFTER Best Buy gets your money: You bring it in and are told by a Geek: We will look open in two weeks or more unless you give me $150.00 more just to expedite it, then we'll look at it in a week.
That is "bait and switch," unethical, immoral, unprofessional and so much more. I have already lodged a formal complaint with my state's Attorney General today, will post this on facebook, the Ripoff Report, all other ripoff sites, the BBB and any other blog and media I can find to warn others of this criminal behavior.
This report was posted on Ripoff Report on 01/18/2012 07:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Geek-Squad/internet/Geek-Squad-Best-Buy-Ripoff-Bait-and-Switch-Ransom-Demand-Internet-824868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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