• Report: #282514

Complaint Review: Geeks On Site

  • Submitted: Fri, November 02, 2007
  • Updated: Fri, November 02, 2007

  • Reported By:Dallas Washington
Geeks On Site
801 E Plano Pkwy Ste 218 Plano, Texas U.S.A.

Geeks On Site Fails at all levels of customer service Plano Texas

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Geeks on site = poor customer service/satisfaction. I was in a crunch to get my computer fixed, so I called them; big mistake. It took them three days to get a part for my computer, and when it arrived, it was the wrong part. The technician didn't even look at the computer components to determine the right part. When I asked for my $99 (for "diagnostic")back, they didn't respond, They are not even at the address that you see above, so I believe that they have to keep moving around to avoid other angry customers. I wouldn't even consider them if you need to have your computer repaired. I tried to contact them for a refund via the Better Business Bureau, but they never responded. A huge rip-off!!!!

Joey
Dallas, Washington
United States Minor Outlying Islands

This report was posted on Ripoff Report on 11/02/2007 08:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Geeks-On-Site/Plano-Texas-75074/Geeks-On-Site-Fails-at-all-levels-of-customer-service-Plano-Texas-282514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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