- Report: #62968
Report - Rebuttal - Arbitrate
Complaint Review: Geico Direct
Geico Directgeico.com Internet U.S.A.
Geico Direct ripoff last month I was canceled in the mail, no call, no explanation Internet
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I think that my gripe is more with the whole industry than with any one company. I have always paid my premiums monthly no matter how high they have gotten and suddenly last month I was canceled. In the mail, no call, no explanation. I called and they said that I could get insurance with their "standard company" for 150.00 more a month. Thats around $600 a month. Of course thats 3 full coverage cars and one liability and like I said some young drivers.
My wife had had an accident in December. Ice. Thats ok and my stepson had a ticket. But what burns me up is that they can legaly count accidents against you in which you were not at fault. I was hit by someone else who slid on the ice not looking when they came to the end of a bridge. I hit 2 animals causing damage each time, and they counted my wifes accident not once but twice! I feel betrayed actually.
They, as a company really don't give a hoot about you its the almighty $ and I don't mean just a profit. There needs to be some legislation to prevent all insurance companies from persecuting us unfairly. I called today and got another agent and suddenly it is up to $700 a month or so. Thats after a $900 downpayment. This is after years of paying thousands of $ and talking them up to anyone who would listen.
Just be careful that you don't have any bad luck. I just wanted to say also that I can't beleive what I am hearing from current employees responding to these reports. Theres a lot of hostility there. Is that how you feel toward your customers, really? I am in a service industry and realize that people can be unreasonable but would never speak to them that way even if they were an ex customer. I think some of you need to seek anger management.
This report was posted on Ripoff Report on 07/07/2003 10:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Geico-Direct/internet/Geico-Direct-ripoff-last-month-I-was-canceled-in-the-mail-no-call-no-explanation-Interne-62968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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