• Report: #788741

Complaint Review: Geico Insurance Company

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  • Submitted: Fri, October 14, 2011
  • Updated: Sat, October 29, 2011

  • Reported By: Susan — Hoston Texas USA
Geico Insurance Company
PO Box 509105 San Diego, California United States of America

Geico Insurance Company Abusive insurance practices by Geico San Diego, California

*Consumer Comment: What's up San Diego? Geico is really dropping the ball

*Consumer Comment: Were both vehicles covered by Geico?

*Consumer Comment: Don't know that I'd go that far.

*Consumer Suggestion: A few things

*Consumer Suggestion: Sue the driver who is at fault directly.

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My minor child was a passenger in a rear-end collision. She sustained major whiplash. She had chiropractic care for months and lived on advil. Geico Insurance Company; namely Jacalyn Wright (claims dept) told me straight up my daughter would get nothing because she was not hurt! It will be one year Oct 25, of this year since the accident. How is it that these big insurance companies get away with this. I have a 4200.00 doctor bill and nothing for my child who suffered through this.  The insured was with Geico and he admitted to police he was looking at the lake when he rear-ended the girls while stopped a stop sign. Geico refuses to pay my daughter doctors bills in full. They claim they know more than the doctor! I hired Loancar & Associates to handle the matter. After a few months of not hearing from them I began to wonder why they ever took my case. Sure enough they told me Geico refuses to pay and it's not worth their time to go to court! I guess they were too big a legal team to deal with smaller claims. I dropped them and they were fine with that. I called geico back only to hear the same attitude from this woman and her super William Lehnert. They claim my child was not hurt because it was only whiplash even though geico paid to have the entire bumper and back door replaced because it was totalled! What can I do now? I don't know where to turn!

This report was posted on Ripoff Report on 10/14/2011 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Geico-Insurance-Company/San-Diego-California-92150/Geico-Insurance-Company-Abusive-insurance-practices-by-Geico-San-Diego-California-788741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

What's up San Diego? Geico is really dropping the ball

AUTHOR: kj - (United States of America)

I too have had a major set back with Geico in San Diego, though I live in San Francisco.  My claim was filed, their claims investigator lied in his report which resulting in my claim being denied - I'm so upset I can't stop thinking about it.  It's unfair that we rely on insurance companies that simply just screw us over.  They are treating me like a criminal, which I AM NOT.
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#2 Consumer Comment

Were both vehicles covered by Geico?

AUTHOR: voiceofreason - (United States of America)

The insurer for the car your child was in ought to be the first in line to cover the expenses, and THEY would go after the insurance of the driver that hit the car.
Either way, at this point, I agree with the first rebuttal. Go after that driver in small claims for expenses accrued to date.

HOWEVER, if your child is continuing to incur medical bills due to this and there's no end in sight, you need a lawyer to go after them in civil court, because a small claims judgment is not going to cover expected expense going forward.

If no licensed shyster will take the case (it's too bad they're not required by law to do so as a condition of being licensed to practice), contact the nearest law schools and see if they have programs where law students take on such cases either on contingency or pro bono. Young and still idealistic, imbued with typical university left wing hatred of business, especially financial corporations, they may well prove to be more like pit bulls in fighting for your rights than a burned out, sell out veteran lawyer, and really sink their teeth into going after Geico.

The driver who hit as well, since he'll be the one getting sued, will have grounds to force them to fight or pay, since they're required to defend him against such suits.
Don't let it go. Bare your fangs and start snarling at the driver.
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#3 Consumer Comment

Don't know that I'd go that far.

AUTHOR: Flynrider - (USA)

"4) Suing the person at fault won't accomplish anything, since Geico is responsible (and will send their own lawyers to court).  "

   So what if Geico sends their lawyers?   If the OP can convince a judge that the medical bills are valid, the OP wins. 

    Often times an insurance company will settle quickly when a suit is filed against their insured.  It pretty much proves to them that the claimant is not just going to go away.

    While I'm of the same opinion as you with regards to chiropractors, you'd be surprised at the number of judges who think they're real doctors.
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#4 Consumer Suggestion

A few things

AUTHOR: Josh - (U.S.A.)

1) A chiropractor is not a doctor.
2) Either find a different lawyer or drop it.  Geico is very aggressive about not paying out claims, and they won't really hesitate to go to court over it and spend a lot of money fighting you.  Lawyers aren't going to be interested unless a huge sum of money is at stake and there is a decent chance of winning.
3) Do you have some kind of health insurance?  If not, it might be a good idea to add a medical payments add-on to your own car insurance.  It's not very expensive, and it's good for cases like this.  Having two insurance companies duke it out is generally much better than going against one yourself.
4) Suing the person at fault won't accomplish anything, since Geico is responsible (and will send their own lawyers to court).
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#5 Consumer Suggestion

Sue the driver who is at fault directly.

AUTHOR: Peter - (U.S.A.)

If Geico refuses to settle your claim you have you can sue the driver in small claims court.  In Texas the limit is $10,000 and you don't need a lawyer.  
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