- Report: #735952
Report - Rebuttal - Arbitrate
Complaint Review: Geico Insurance Florida
Geico Insurance FloridaMiami, Florida United States of America
Geico Insurance Florida Geico Auto Insurance Throughout Florida Miami, Florida
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What is a big deal is the fact that they decided to increase my car insurance in Florida by over 50% and not tell me. So when my bill went up dramatically and I was billed for 2 months via an auto deduction from my bank account, the Florida Geico Insurance Company did nothing but tell me that is how it will be.
The only warning that the Florida Geico Insurance Company sent was the following email:
Policy Number Ending In: XXXX
Dear -MY NAME-,
Thank you for insuring with GEICO. Your policy billing schedule is now ready for review.
Visit our online Policyholder Service Center to view your new billing schedule. Your monthly credit card statement will reflect payments charged to your account. [continued below]....
You may also make changes to your policy through our Policyholder Service Center.
You may change your address, add vehicles or drivers, modify your coverage selections, or file and track a claim conveniently in a secure environment.
Thank you for your business. We look forward to serving your insurance needs for years to come.
GEICO Customer Service
GEICO Gecko image 1999-2011
This email was sent to you at the following email address: XXXX
Please note that you cannot opt-out of email that is required to
properly service your policy. To manage your email subscriptions, please
GEICO Indemnity Company
Need to mail us a payment?
Send it to: GEICO Remittance Center, One GEICO Plaza, Bethesda, MD 20810-0001
Message ID: eBill
Version Number: 225 872 261
In my opinion, this is absolutely the most ridiculous way to notify a client that you will be increasing their premium by 50% and will be auto-deducting 2 months just to make sure they are aware of this.
I had thought that out of all the Florida Insurance Companies out there that the Geico Insurance Comapny would be the most up front and honest. This has actually been far from the case and I had to immediately switch my insurance.
When I called Geico in Florida to let them know that I will be canceling my policy (and an attempt to get my money back), they told me that they already changed me and if I were to cancel my policy that as of that exact moment my car insurance would expire and I would be driving without insurance. So, in other words they told me that I had absolutely no other option but to stay with them and take it.
I hope to prevent others from falling into this exact trap. I can understand that moving from NY to Florida will bring about some sort of change. What I am not thrilled about is how they decided that my policy will change once my address changed. They did not ask me but simply sent me new ID cards and moved on.
Even after they sent me my Florida ID cards, I continued to make the same initial payment. The amounts were something along the lines of $200 per month. So the jump from $200 per month to $300 per month was big. Not to mention that they automatically billed me for 2 months just to make sure that I felt it.
In conclusion, if you are looking for Geico Auto Insurance in Florida than go elsewhere. From my experience they will take advantage of you every way possible and they are much more expensive than any other car insurance quote in Florida that I had received.
This report was posted on Ripoff Report on 06/02/2011 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Geico-Insurance-Florida/Miami-Florida-/Geico-Insurance-Florida-Geico-Auto-Insurance-Throughout-Florida-Miami-Florida-735952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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