- Report: #1096919
Report - Rebuttal - Arbitrate
Complaint Review: Geico
GeicoOne GEICO Boulevard Fredericksburg, Virginia USA
Geico Added a driver without permission Fredericksburg Virginia
*Author of original report: Please read thoroughly before responding...
*UPDATE Employee: Sorry you went through this
*General Comment: Experienced same thing!
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I just recently purchased a car after not having a car for almost 2 months. After shopping around for the cheapest insurance, I eventually settled with Geico. My boyfriend who does not live with me was in the process of buying a car as well and he wanted to see if it would be cheaper to go onto my insurance or to get insurance on his own.
After I purchased a policy with Geico; I requested a QUOTE to see how much it would cost my boyfriend to be added to the policy. Geico then sent me an email stating that he was added to the policy and the new price wich increased my premium almost $400! I then called Geico to inform them that I simply requested a quote as it was stated on the page, and would like to remove him from the policy as they have added him in error. I was then infromed that due to his driving record, when I requested a quote they automatically added him to the policy.
I of course was shocked as this was stated NO WHERE on the screen when I requested the quote and they did not make this clear. I informed them that I was not willing to pay for someone who was not even going to be driving my car, and after some time of begging for him to be removed I eventually just cancelled the policy.
Geico is a very sneaky company. They will tell you that you are just filling out a quote and then add the person to your policy without your permission and basically force you to pay for it. They are a money hungry company and I for one will NEVER do business with them again.
This report was posted on Ripoff Report on 11/04/2013 05:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Geico/Fredericksburg-Virginia-22412/Geico-Added-a-driver-without-permission-Fredericksburg-Virginia-1096919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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