- Report: #793243
Complaint Review: Geico
| Geico PO Box 509119
San Diego, California United States of America |
|
Geico: Yet another corporation full of deception, misleading advertising and not living up to what they say they stand for. I've been shafted - have you. So unfair, I'm not going to let up, they need San Diego, California
*UPDATE EX-employee responds: Yet another one
*Consumer Suggestion: Investigate before you put in a claim
*Consumer Comment: GEICO SUCKS POEM
*Consumer Comment: GEICO SUCKS
*Consumer Comment: HIPAA
*Consumer Comment: Claim Denial
*Consumer Comment: IF GEICO has truly Ripped you off...
*Consumer Comment: Correction
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My Claim was "denied" because Geico says the information my boyfriend and I submitted was inconsistent with the local liquor store hours, and the sequence of events. Additionally, they said I was a red flag because I had recently reinstated my insurance and changed my policy. There was a gap, that I wasn't aware of and then when I realized it I called immediately and made changes, including canceling roadside assistance, as I have AAA, and Rental Car Reimbursement. I also lowered my deductibles. All of these changes were encouraged by the agent and actually lowered my rates as I have no previous issues and a perfect driving record.
Here's a brief explanation of what happened:
On Oct 3rd my Boyfriend walked to the store around 9:30pm or shortly thereafter. He noticed my car was fine, we always look at the car, it's natural, Parking in SF is a total pain, and sometimes I forget where I park again it's just something we do. The store is 1 block away.
On Oct 4th at 8:15 or shortly thereafter, we went to my car and my boyfriend noticed the back window was down, it had be misting that night and this immediately alarmed us, we then found that the car had been ransacked, and several items were missing, including my SirusXM Alpine Stereo. There was damage to the visor, the rear view mirror and antenna. Several personal items were also missing that aren't covered by my Auto Policy, (welll as of now nothing is covered even though I have full collision and comprehensive coverage).
A temp police report was filed at 9:03am on Oct 4th. I gave this information to Geico during my call to them, i asked should I leave the car the way it is for a claims rep to review or clean it up, I was told it's okay t clean it up. Note that the call to 911 ended at 9:01am.
My AT&T phone log shows the following: I also took pictures as well and sent I'll send a screen shots that indicated the time/date of the images
- line item 537 on my AT&T bill shows I called 911 at 8:36 am and talked for 31 min
- Pictures were taken from 9:10am to 9;12am
- AT&T line item 538 and 539 shows I called Geico at 9:26am, then again at 9:27. I was on the phone with Geico for 23 minutes.
It's my humble opinion that Gieco simply doesn't want to pay claims - I'm now hearing stories from other folks. We all fell for the clever adds and Im not going to stop my campaign until Geico pays for the damages to my car - this is my RIGHT! I need help, please.
This report was posted on Ripoff Report on 10/29/2011 12:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Geico/San-Diego-California-92150/Geico-Yet-another-corporation-full-of-deception-misleading-advertising-and-not-living-up-793243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
Yet another one
AUTHOR: gpdx101 - (United States of America)
SUBMITTED: Wednesday, April 04, 2012
When was Geico misleading? That is a serious accusation. If you had a case, you would report Geico to the state's insurance department whom would then investigate Geico as they are state regulated.
But dropping your deductibles (which raises your policy cost) right before you file a claim is suspicious even if your policy had not also lapsed. Any insurer considers that a red flag. And a lot of fraudulent claims are avoided that way whicb keeps everybody else's premium lower.
And as for the other items stolen, it is in any auto policy with any carrier that personal property is not covered by auto policies. That is what homeowners or renters policies are for. But again, you would have to pay attention to your policy, not allow it to lapse, and know what is covered and what isnt.
Poin is that it is all spelled out in your policy, including the insurance company's right to investigate a claim and question other people. It isnt as if they held a gun to anyone's head. It is not illegal to ask questions and nobody is forcing anhbody to answer if tbey do not want to.
Your policy is literally a contract. You accept the terms thereof by paying and can switch or cancel or just let it lapse at any time. As people often just let their policies lapse, as this is easier than calling to cancel when switching, the insurance company is not going to make a personal call to you to ask why. A letter is sent by mail. It is your responsibility to read all of your mail.
#2 Consumer Suggestion
Investigate before you put in a claim
AUTHOR: Allie - (United States of America)
SUBMITTED: Tuesday, March 20, 2012
If you had a renters insurance policy or howeowners THEN you could file a claim for your personal property.
GEICO SUCKS
They won't pay the claim
They make big cash
It's one big shame
GEICO SUCKS
It's what Kj said
They are owned by Berkshire
And Mr. Butthead
This poem is over
GEICO SUCKS
We need insurance
For our cars
And our trucks.
End.
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Thank You
#4 Consumer Comment
GEICO SUCKS
AUTHOR: pinkclover79 - (United States of America)
SUBMITTED: Thursday, November 17, 2011
And Geico pays NOTHING. The adjuster Chris Landry was rude and didnt listen when I informed him this was one accident. I told him I hadspoken with a police officer and a CHP officer (who recreated accidents) and they agree this should be a single claim. Geico clearly is the worst insurances. I am a 100% disabled veteran and this is how they treat people. I have learned my lesson. Stay away if you are looking for coverage. The insurance isn't worth the paper it is printed on. They con you into full coverage on a car that isn't worth much and when you need to use it they find a way to not pay. I hope someone can learn from my hard knocks.
Good luck.
#7 Consumer Comment
IF GEICO has truly Ripped you off...
AUTHOR: Ken - (USA)
SUBMITTED: Saturday, October 29, 2011
Good luck.
The truth of the matter, is that HIPPA restricts the medical provider from disclosing information on a patient and not the caller.
Since the person at Geico knew who to call, it's obvious that they were told the name of the therapist. But unless your boyfriend gave the therapist the right to discuss his case with others, the therapist would be the one in violation of HIPPA and not the caller.

