- Report: #793243
Report - Rebuttal - Arbitrate
Complaint Review: Geico
GeicoPO Box 509119 San Diego, California United States of America
Geico: Yet another corporation full of deception, misleading advertising and not living up to what they say they stand for. I've been shafted - have you. So unfair, I'm not going to let up, they need San Diego, California
*UPDATE EX-employee responds: Yet another one
*Consumer Suggestion: Investigate before you put in a claim
*Consumer Comment: GEICO SUCKS POEM
*Consumer Comment: GEICO SUCKS
*Consumer Comment: HIPAA
*Consumer Comment: Claim Denial
*Consumer Comment: IF GEICO has truly Ripped you off...
*Consumer Comment: Correction
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My Claim was "denied" because Geico says the information my boyfriend and I submitted was inconsistent with the local liquor store hours, and the sequence of events. Additionally, they said I was a red flag because I had recently reinstated my insurance and changed my policy. There was a gap, that I wasn't aware of and then when I realized it I called immediately and made changes, including canceling roadside assistance, as I have AAA, and Rental Car Reimbursement. I also lowered my deductibles. All of these changes were encouraged by the agent and actually lowered my rates as I have no previous issues and a perfect driving record.
Here's a brief explanation of what happened:
On Oct 3rd my Boyfriend walked to the store around 9:30pm or shortly thereafter. He noticed my car was fine, we always look at the car, it's natural, Parking in SF is a total pain, and sometimes I forget where I park again it's just something we do. The store is 1 block away.
On Oct 4th at 8:15 or shortly thereafter, we went to my car and my boyfriend noticed the back window was down, it had be misting that night and this immediately alarmed us, we then found that the car had been ransacked, and several items were missing, including my SirusXM Alpine Stereo. There was damage to the visor, the rear view mirror and antenna. Several personal items were also missing that aren't covered by my Auto Policy, (welll as of now nothing is covered even though I have full collision and comprehensive coverage).
A temp police report was filed at 9:03am on Oct 4th. I gave this information to Geico during my call to them, i asked should I leave the car the way it is for a claims rep to review or clean it up, I was told it's okay t clean it up. Note that the call to 911 ended at 9:01am.
My AT&T phone log shows the following: I also took pictures as well and sent I'll send a screen shots that indicated the time/date of the images
- line item 537 on my AT&T bill shows I called 911 at 8:36 am and talked for 31 min
- Pictures were taken from 9:10am to 9;12am
- AT&T line item 538 and 539 shows I called Geico at 9:26am, then again at 9:27. I was on the phone with Geico for 23 minutes.
It's my humble opinion that Gieco simply doesn't want to pay claims - I'm now hearing stories from other folks. We all fell for the clever adds and Im not going to stop my campaign until Geico pays for the damages to my car - this is my RIGHT! I need help, please.
This report was posted on Ripoff Report on 10/29/2011 12:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Geico/San-Diego-California-92150/Geico-Yet-another-corporation-full-of-deception-misleading-advertising-and-not-living-up-793243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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