- Report: #1159328
Report - Rebuttal - Arbitrate
Complaint Review: Geico/Stillwater Home Owners Insurance
Geico/Stillwater Home Owners InsuranceNationwide USA
Geico/Stillwater Home Owners Insurance Deceptive fees/charges Fredericksburg Virginia Nationwide
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Geico/Stillwater Home Owners Dwelling Policy :
Charges such as New Business Fee - $ 30, Renewal Fees for- $30. They charge for the type of payment you make, for example if you don't pay the full premium for the year, you get charged another $3 per transaction.
My policy went from $800 to $1088 in a year without any notice. I was told the additional $254 was because of inflation and a PA state wide increase in claims. When I intially signed, I said I wanted to pay Qtrly and today was told they don't do that.
When I called to get clarity around all these fees and the increase no real answers were given. WhenI said I would be looking into new coverage the agent offered a higher deductible policy. But then said she couldn't email me a new quote that I could review... they only quote over the phone.
The customer service is awful and they don't try to work with you. All these sneaky fees are a real turnoff to do business with them. I have been a geico customer for a while but that fact they are doing business with stilllwater makes me want to switch my auto too.
This report was posted on Ripoff Report on 07/03/2014 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/GeicoStillwater-Home-Owners-Insurance/nationwide/GeicoStillwater-Home-Owners-Insurance-Deceptive-feescharges-Fredericksburg-Virginia-Nat-1159328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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