- Report: #909460
Report - Rebuttal - Arbitrate
Complaint Review: Gem Shopping Network
Gem Shopping Network3259 Duluth Hwy Internet United States of America
Gem Shopping Network Jewelry misrepresentation Internet
*Author of original report: I was wrong.
*UPDATE Employee: Customer Satisfaction
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I was dismayed to find that the stones were GLASS and not "multi-colored gemstones"! When I called GSN customer service I was forwarded to a supervisor who told me to return the ring and if what I claimed to be true, I would get a full refund.
I told her that was great but it sure cast a doubt on the other $17,000 + of items I have purchased this year. I was then instructed to return all/any of the items I bought and they would have them inspected? I think an independent inspection would do more for my confidence.
My advice, be very, very careful when buying from this company. What you are told and what you get and not necessarily going to be the same, and when it comes to expensive jewelry that can amount to a costly mistake.
This report was posted on Ripoff Report on 07/10/2012 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gem-Shopping-Network/internet/Gem-Shopping-Network-Jewelry-misrepresentation-Internet-909460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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