- Report: #531614
Report - Rebuttal - Arbitrate
Complaint Review: Gemoney Carecredit
Gemoney CarecreditInternet United States of America
Gemoney Carecredit Paid in advance and now they're say I have to pay again!!!!! Internet
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I pay $112 per month to GE/carecredit. On 1st October I paid $112 (this was October's payment due).
On 11th October I also paid for November and also for December - total of $224. As far as I was concerned the next payment was due/is due January 2010.
Last week I received an e mail reminder telling me my payment for December was approaching. I called today to ask why I was sent a reminder etc.
I spoke to a Indian/Pakistani who told me that the December payment is due tomorrow December 2nd. I tried going through the dates and amounts with him, telling him that I've already paid for December. He told me "you still have to pay the $112, which is due tomorrow. You can't pay in October for the bill due in November". I repeated that I'd paid on 10/1 and 10/11 and these payments went through.
He agreed that the amounts have gone through my bank but still said that I have to pay December's instalment tomorrow.
I've told him that I won't be paying again for December and that the next payment they would receive would be January's.
Where do I go from here? Who should I contact? I just know they're going to pile on charges but I'd done my budget, planned in advance, paid up to date and to be honest I dont have another $112!!
I'm absolutely furious!!
This report was posted on Ripoff Report on 12/01/2009 02:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gemoney-Carecredit/internet/Gemoney-Carecredit-Paid-in-advance-and-now-theyre-say-I-have-to-pay-again-Internet-531614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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