- Report: #1065907
Report - Rebuttal - Arbitrate
Complaint Review: Genco Marketplace
Genco Marketplace100 Papercraft Park Pittsburgh, Pennsylvania USA
Genco Marketplace Genco WARNING - THEY WILL STEAL YOUR MONEY!!! UNTRUSTWORTY COMPANY!!! SENT WRONG PALLET WORTH HALF OF PAID FOR PALLET AND REFUSE TO REFUND THE DIFFERENCE. Pittsburgh Pennsylvania
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Very first / sample order with Genco. We ordered 3 Pallets of clothing to test out their service and product. We wired the money immediately but didn't receive the order till 2 weeks later. The actual transit frieght time was only 2 days but they were very slow about shipping out. When we received the order and noticed that we did not receive the pallet we ordered. We instead received a pallet of Non-Clothing items worth less than half the value of the pallet we paid for. The Genco Salesperson Ray Gallagher apologized for "Gencos" Mistake and offered a discounted rate on a future order and a credit to cover the difference in price between the two pallets. We have tried to work with them however 2 Months later Ray has not offered any clothing pallets, he is only interested in selling us truckloads. Since they failed on our first "sample" load, it would be irresponsible to buy a truckload from a company that doesn't fix their mistakes. DO NOT BUY FROM THIS COMPANY they are Criminals...
This report was posted on Ripoff Report on 07/10/2013 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Genco-Marketplace/Pittsburgh-Pennsylvania-15238/Genco-Marketplace-Genco-WARNING-THEY-WILL-STEAL-YOUR-MONEY-UNTRUSTWORTY-COMPANY-S-1065907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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