- Report: #412964
Report - Rebuttal - Arbitrate
Complaint Review: General Electric
General Electric3135 Easton Turnpike Fairfield, Connecticut U.S.A.
General Electric - GE wont take responsibility for Microwave Fire Hazzard Fairfield Connecticut
*Consumer Comment: I Will Not Buy General Electric = Fire Hazard
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I contacted GE again and they said that the first service call available would be January 16, 2009. I spoke to a GE spokesman again on the 15th who confirmed the appointment. The repairman called on the way over to state that the call was not a warranty repair (first I heard of this) and the charge would be $185.00. I informed him that no one had told me that and I would not pay it.
He came anyway, looked at the microwave and contacted someone from customer "relations" who got me on the phone and offered me a $50.00 good will coupon. She then instructed the repairman to charge me 85.00 for the service call. I told them both I would not pay. He left without repairing the microwave. I have looked at the internet and found that their microwaves have this same problem frequently. Check out consumeraffairs.com to see more.
This should be a factory recall issue instead of a "try to make the customer pay for our bad design issue."
Fort Worth, Texas
This report was posted on Ripoff Report on 01/16/2009 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/General-Electric/Fairfield-Connecticut-06828/General-Electric-GE-wont-take-responsibility-for-Microwave-Fire-Hazzard-Fairfield-Connec-412964. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.