I was eating some Frosted Cheerios one morning and a piece of metal almost broke my tooth. The reason I am filing this report is to warn others that there is a possibility this could happen to you. Found metal Cheerio in cereal bowl Photo of the box the metal piece came from Close up of the lot number - so others can be warned in case there are more pieces out there Change of venue and date requested by General Mills Cereals - no action taken for safety Envelope containing the date change, yet to hear the new court date at the convenience of their attorneys. I guess I have no say.
I spoke to someone who told me that they would send me some product and I told them "no." I only wanted General Mills to acknowledge the problem and fix it. At first, they denied it and told me that it must have been in the milk. From my own research, I have learned that there is a problem with parts coming off of the machines at General Mills and I am really concerned that a small child may be hurt by them. It really bothers me that they are so heartless about this.
I confronted GM with my research and they have since acknowledged the truth of those claims, but I wanted to make a point. I have my reasons for taking this so personally and have collected my evidence and am going to send it to this website and hope they can display it all.
I hope that you all will be able to see for yourselves that the piece of metal is from their machinery, in some part of the process of manufacturing and packaging.
Here is the complication... I wanted to make this painful for them because they would not immediately acknowledge the problem and I sued them in Small Claims Court in Chandler, Arizona for only $2,500. They have hired a local law firm to use their big corporate money to fight me, a consumer. The law firm is Cavanaugh Law Firm, 1850 N. Central Avenue, Suite #2400, Phoenix, AZ 85004-4527.
I don't know what will happen to my case now, because I thought that lawyers could not come into Small Claims Court. Now I think they are trying to move it to Civil Justice Court and I may lose my case because I don't have an attorney.
Just remember when you go to the store... Cheerios is the cereal without a heart.