- Report: #53821
Report - Rebuttal - Arbitrate
Complaint Review: General Motors, Chevrolet - Ken Long's, - Fred Diehl's Chevrolet
General Motors, Chevrolet - Ken Long's, - Fred Diehl's ChevroletWalton Rd Detroit,, Michigan U.S.A.
General Motors, Chevrolet Ken Long's, Now Fred Diehl's Chevrolet victimized many consumers ripoff Detroit Michigan
*Consumer Comment: Fred Diehl's is MUCH IMPROVED over Ken Long's
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We had also purchased an extended warranty on the Blazer from Ken Long's dealership after this experience. We took the Blazer back to the Ken Long's Chevy dealership for regular service, and specifically to check the transmission BEFORE this warranty expired, because we reported seeing transmission fluid on the garage floor. They did a transmission service & said it was fine. Obviously, since the second transmission failed, it was NOT fine. The second tranny failed just after the extended warranty expired,at about 71,000 miles and we had to have the tranny replaced again. This occurred at York's chevy dealership in Houlton, Maine, and cost $2000. York's was courteous to us.
We took this matter back to the PA dealer who initially refused to do anything until we took it to arbitration within General Motors, the Chevrolet division. We were offered this deal, which in retrospect we should have refused: Chevrolet paid $500, the dealer paid $500, and we paid $1000.
Now at about 132,000 miles, the third tranny failed, with a bill of $1600. from Pro-Tran, a transmission specialist shop in State College, PA, that tells us the prior trannies were missing a critical part to prevent overheating and failure. We are interested in filing suit and invite others with similar experiences to contact us.
George & sharon
Penn Furnace, Pennsylvania
This report was posted on Ripoff Report on 04/21/2003 05:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/General-Motors-Chevrolet-Ken-Longs-Fred-Diehls-Chevrolet/Detroit-Michigan/General-Motors-Chevrolet-Ken-Longs-Now-Fred-Diehls-Chevrolet-victimized-many-consumers-53821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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