- Report: #633731
Report - Rebuttal - Arbitrate
Complaint Review: General Motors, Chevrolet
General Motors, ChevroletDetroit, Michigan Anaheim, California United States of America
General Motors, Chevrolet Chevrolet Division, Fraudulant Dealer GAP Insurance Anaheim, California
*Consumer Comment: Did you mean to say "Ford"?
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I purchased a 2008 Chevrolet Colorado from Anaheim Chevrolet on April 06, 2008. In the course of financing I purchased a GAP policy from Owner Guard thru the dealer. I sold this vehicle on July 24, 2010, and went to cancel the remaining GAP coverage. I found out that Anaheim Chevrolet was no longer in business, and Owner Guard refused to take any responsibility for the coverage, as they said no funds had been remitted to them. They said to contact my lender which was GMAC. Upon contacting GMAC they said they were sorry but there was nothing they could do, try to contact GM in Detroit.
I did in fact finally get ahold of GM after an entire afternoon of frustration of being hung up on, transferred, and switched to other people to help me. After two days of doing absolutely nothing, I was informed that they were sorry but there was nothing they could or would do. They refused to even give me they name or address of the franchisee for Anaheim chevrolet so I could attempt to contact them. They said I am simply out of luck and there is nothing they can or will do. Superb customer service by GM, is it any wonder this joke of a car maker is going out of business? After 32 years of purchasing GM products there will never be another one in my driveway! Back to Good, Reliable, and Honest (((competitor's name redacted)))!sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 08/21/2010 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/General-Motors-Chevrolet/Anaheim-California-/General-Motors-Chevrolet-Chevrolet-Division-Fraudulant-Dealer-GAP-Insurance-Anaheim-Cal-633731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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