• Report: #633731

Complaint Review: General Motors, Chevrolet

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  • Submitted: Sat, August 21, 2010
  • Updated: Sat, August 21, 2010

  • Reported By: Robert — Bakersfield California United States of America
General Motors, Chevrolet
Detroit, Michigan Anaheim, California United States of America

General Motors, Chevrolet Chevrolet Division, Fraudulant Dealer GAP Insurance Anaheim, California

*Consumer Comment: Did you mean to say "Ford"?

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I purchased a 2008 Chevrolet Colorado from Anaheim Chevrolet on April 06, 2008. In the course of financing I purchased a GAP policy from Owner Guard thru the dealer. I sold this vehicle on July 24, 2010, and went to cancel the remaining GAP coverage. I found out that Anaheim Chevrolet was no longer in business, and Owner Guard refused to take any responsibility for the coverage, as they said no funds had been remitted to them. They said to contact my lender which was GMAC. Upon contacting GMAC they said they were sorry but there was nothing they could do, try to contact GM in Detroit.

I did in fact finally get ahold of GM after an entire afternoon of frustration of being hung up on, transferred, and switched to other people to help me. After two days of doing absolutely nothing, I was informed that they were sorry but there was nothing they could or would do. They refused to even give me they name or address of the franchisee for Anaheim chevrolet so I could attempt to contact them. They said I am simply out of luck and there is nothing they can or will do. Superb customer service by GM, is it any wonder this joke of a car maker is going out of business? After 32 years of purchasing GM products there will never be another one in my driveway! Back to Good, Reliable, and Honest (((competitor's name redacted)))!

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 08/21/2010 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/General-Motors-Chevrolet/Anaheim-California-/General-Motors-Chevrolet-Chevrolet-Division-Fraudulant-Dealer-GAP-Insurance-Anaheim-Cal-633731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Did you mean to say "Ford"?

AUTHOR: Ronny g - (USA)

Something was redacted. I admit I do like Ford cars and trucks..and like the fact that they are union..yet many blame the union for GM's demise. I would assume GM has the same union workers as Ford? Did Ford need a government bailout?

Regardless, it is not so much the unions or manufacturers that should bear the brunt of the blame, but the dealerships.

In the case of this report, you are basically left holding the bag because of what another of many shyster dealerships have done. I don't think Ford or Chrysler would have treated you with any more dignity or any better in this case. Welcome to the 21st century..the SCAM age.

Yes..welcome to the age where the customer who is victim to a fraud and scam is told they need to take "responsibility" for their actions..yet businesses can continue to conduct fraud with impunity..and then simply close down shop to avoid any responsibility they may have to face from their evil ways
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