• Report: #1063794

Complaint Review: General Motors

  • Submitted: Tue, July 02, 2013
  • Updated: Tue, July 02, 2013

  • Reported By: Steve — Inverness Florida
General Motors
PO BOX 33172-5172 Detriot, Michigan USA

General Motors AKA GM My Vehicle has a serious safety problem 2004 ENVOY Detriot Michigan

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I was driving back home and PULLED in my driveway put the vehicle in parked and when I released the brake peddle the vehicle jumped and took off in reverse. I missed hitting my wife by inches. I then stopped the vehicle and turned it off. Then I tried to restart the vehicle and it would not start. I tired to push the button on the shifter. I then though there was something wrong with the transmission. I then when to the Internet and search what would cause the problem. Finding it was something to do with the lockout devise.

I then checked inspected the transmission and found the cable that come from the shifter to the transmission was of and the bushing the was suppose to hold the cable end on the transmission bracket was worn from use but I consider it is also defective for safety reasons and made my vehicle very dangerous almost hitting my wife. If it had happened in a parking lot I could have hit someone or the vehicle behind me. [continued below]....

..... I Contacted GMC no knowledge of the safety problem I have described. I have contacted GMC my case file is 71-119-8133799. I talk with Amy and JUNAID at EXT 42846. They told me I had take it to the dealer for inspection to determine if it is a defect or wear and that the dealer would take 1 hr to inspect the vehicle which I would have to pay for.

I then called 2 dealers Love Chevrolet Inverness Fl 34453 and Eagle Buick, Pontiac & GMC Truck Homosassa Fl. I was told both service repts that this happen all the time and they would confirm that it was due to wear and not a defect. But In you Manual there is no provisions to inspect the shifting cable with is a safety problem which GM and theGM dealer are aware of but ignore and tell you have to buy a new cable for $75.00 instead of supplying the bushing that has been worn out that is press fit into the cable the only defect on the cable is the bushing which cost at most $3.00 and a very easy fit.

That is on going. I just want them to understand that the is a safety problem and it should be repaired free of charge. I also have a Buick Rainer witch also has the same cable which I will be inspecting for wear now that I know the hazard it may cause Damage, Injury of death. I HAVE INSPECTED My 2004 Buick Rainer VIN 5GAES13P242304957 AND IT HAD ALSO HAD THE SAME PROBLEM AND THE WAY TIT WAS REPAIRED WAS THE SHIFT LEVER ON THE TRANSMISSION PIN WAS REMOVER AND A BOLT AND NUT WERE PUT IN PLACE OF THE OEM PIN ON SHIFTER AND IT WAS BOLTED TO THE SHIFTER END OF THE CABLE NONE OEM REPAIR THIS VEHICLE WAS SOLD TO ME ALSO BY GM Eagle Buick. THIS SHOWS I OWN 2 GM VEHICLES BOTH HAVE HAD THE SAME SAFETY PROBLEM.

Date of incident 27 Jun 2013 ON ENVOY

This report was posted on Ripoff Report on 07/02/2013 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/General-Motors/Detriot-Michigan-48232/General-Motors-AKA-GM-My-Vehicle-has-a-serious-safety-problem-2004-ENVOY-Detriot-Michigan-1063794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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