- Report: #956767
Report - Rebuttal - Arbitrate
Complaint Review: General Motors
General Motors GM Arbitration Lemon Law Epic FAIL! Internet
After multiple transmission repairs, GM stated that the vehicle was safe to drive and that if it wasn't then why where we still driving it. Mind you that the transmission went out once when going down hill, very scary moment go thing the breaks where good. The BBB was well aware of all the repairs that where made during my tenure of ownership, they where also aware of the transmission repairs that done during the prior owners. I did not know that the car had been having transmission problems since mile 16 (I bought it Certified Used with 50,000 mies).
My wife and I thought we had a case. After the arbitration hearing the BBB contacted an independent inspector. The inspector concluded that their was a vibration internally in the transmission, which causes the Acadia to violently shake at speeds above 60 mph.
Did I mention the vehicle had just had the torque converter replaced about 10 days prior to the inspection by a certified GMC dealership. Well we just got the conclusion or final word from the BBB. They want us to take the vehicle to a auto shop of our choice and have the "vibration at speed's above 60 mph fixed." I'm in a lost of words, what else can they do if they couldn't fix it by the 6th time.
This is just a summary of the events.
This report was posted on Ripoff Report on 10/18/2012 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/General-Motors/internet/General-Motors-GM-Arbitration-Lemon-Law-Epic-FAIL-Internet-956767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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