- Report: #3346
Report - Rebuttal - Arbitrate
Complaint Review: General Motors/Chevrolet - Tom Henry's Chevrolet
General Motors/Chevrolet - Tom Henry's ChevroletDetroit - Breakertown, MI - PA U.S.A.
General Motors/Chevrolet Tom Henry's Chevrolet in Bakertown, PA ..does not care about customers once they get your money
*Consumer Comment: GM's Customer Service is Non-existent
*REBUTTAL Owner of company: We followed GM's policies and procedures
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Also the asked other questions and told them that if was not fixed right GM would be hearing from me,the answer to that was good luck lady it has over 18,000 miles and is over a year old GM will not do anything.
Within 3 hours the whole transmission burnt up so bad that even the torque converter had to be replaced. It was towed to another chevy dealer who had to rebuild the whole trans. We we stuck in Lancaster, PA and not on the vacation that we had planned. Tom Henry's answer to this is that they followed GM's policy and procedure and did not want to delay us any longer since we ere on vacation.
My husband had to take 2 extra days vacation also while waiting for the Blazer to be fixed. No one will help and I was even told it is my responsiblity to get this Blazer fixed and I asked well, wasn't it Tom Henry then to fix it properly in the first place. She said that they are so many parts on a car that it is hard to find out sometimes what is wrong. Ya, Right. I think it is in common sense 101 that you check something when it looses that much fluid, not just fix it to get rid of the customer. GM do not care about it customers once they get the money from you.
This report was posted on Ripoff Report on 09/15/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/General-MotorsChevrolet-Tom-Henrys-Chevrolet/Detroit-Breakertown-MI-PA/General-MotorsChevrolet-Tom-Henrys-Chevrolet-in-Bakertown-PA-does-not-care-about-cus-3346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.