- Report: #1075414
Report - Rebuttal - Arbitrate
Complaint Review: General RV
General RV14403 s. Minuteman drive draper, Utah USA
General RV Undervalued trade, high interest rate, bad service department, unit not ready, attempt to charge for item that was paid for, major delay draper Utah
*UPDATE Employee: Corporate Mgmt. Wants to Look into This
*Author of original report: Read my post
*Consumer Comment: Valid Complaints
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First of they tried to under value our trade in by $10,000.00, we were ready to leave when they came up on the value. The finance department tried to sell us a bunch of garbage, and we were able to get a better interest rate than what they offered, they claimed it was the best rate available, yet we went through the same C.U.. The service department tried to charge us for a hitch, they called twice, it was included in the total sale. When we picked up our unit it wasn't ready, we had to wait for over an hour while they installed the hitch, and we had to take it back in for the options we wanted installed as well as some damage, they had it for another week, waiting on parts they claim, and again we had to wait for the work to be completed. I called for my license plates, it's been 5 weeks, still not in. This place is not customer oriented, I would recommend another dealer.
This report was posted on Ripoff Report on 08/13/2013 09:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/General-RV/draper-Utah-84020/General-RV-Undervalued-trade-high-interest-rate-bad-service-department-unit-not-ready-1075414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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