• Report: #455935

Complaint Review: General Warranty Services, Consumer Direct Warranty Services, Mepco

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, May 27, 2009
  • Updated: Sat, January 09, 2010

  • Reported By:Raleigh North Carolina
General Warranty Services, Consumer Direct Warranty Services, Mepco
282 Main Street, Salem, Salem, New Hampshire U.S.A.

General Warranty Services, Consumer Direct Warranty Services, Mepco I will refund your down payment if I was not happy. Salem, Las Vegas, Chicago New Hampshire (GWS) NV(CDWS), IL.(Mepco)

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Mark Russo, a representative from General Warranty Services, called me on the evening of December 26, 2008, wanting to sell me an extented warranty for my car. The warranty on my car was about to expire so I listened to what he had to offer. We were on the phone approxiatemently 45 minutes discussing the benefits of the warranty. I explained to Mark that I did not want to commit to anything unless I was able to look over the agreement on paper. He stated that he would have to charge my credit card the down payment of 299.00 before the system would allow him to send me the terms of the warranty for me to look over. I was not to worry though, if after looking over the agreement, if I was not happy with the terms of the agreement, I was just to call him (Mark) and he would refund my down payment of 299.00. On January the 5th, 2009, I went to my P.O. Box and found the material sent from General Warranty Services. When I opened it up the first line read; if this agreement is not return by mail in 5 days of the date that the company sent it, they would be keeping my 299.00. I interpeted that as the material I recieved that day needed to be back to them that day or I would loose my money. I immediately called the two phone number that had been left to me by Mark and Erin from General Warranty Services. These phone numbers were the numbers given to me on the night that my credit card was charged 299.00, with a promise that if I wanted to cancel and have my money returned, I should call them and they would assist me. On Jan. 5th I called both numbers many of times and left my telephone number to return my call. I have yet to get any returned calls from these two people. Because I did not recieve any call backs I also called American Express to disput the charges. It is now almost six months later, and I still have not recieved my money back, and General Warranty Services state that they will not give me my money back. I have named the other two companies, Consumer Direct Warranty Services, and Mepco, in this ripoff case, because their names also appear in the warranty package. I called both of them, when I was unable to reach anyone at General Warranty Services, and their position on the matter was that they have nothing to do with the dealings of General Warranty Services, and they are not going to get involved with the matter.

Paula
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 05/27/2009 05:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/General-Warranty-Services-Consumer-Direct-Warranty-Services-Mepco/Salem-New-Hampshire-03079/General-Warranty-Services-Consumer-Direct-Warranty-Services-Mepco-I-will-refund-your-dow-455935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on General Warranty Services, Consumer Direct Warranty Services, Mepco

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory