• Report: #527253

Complaint Review: Generational Equity | Ripoff Report Verified Safe™ ..businesses you can trust. commitment to customer satisfaction. Generational Equity provides free educational-based forums to teach business owners how to successfully prepare an exit strategy. Feel confident and secure when doing business with Generational Equity.

  • Submitted: Sun, November 22, 2009
  • Updated: Tue, January 20, 2015

  • Reported By: ED Magedson - Rip-off Report — Tempe Arizona U.S.A.
Generational Equity | Ripoff Report Verified Safe™ ..businesses you can trust. commitment to customer satisfaction. Generational Equity provides free educational-based forums to teach business owners how to successfully prepare an exit strategy. Feel confident and secure when doing business with Generational Equity.
Dallas Parkway, Suite 600 Internet United States of America

Ripoff Report REVIEW: Generational Equity, LLC commits to total customer satisfaction and pledges to resolve complaints and inquiries. Generational Equity is committed to the Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Generational Equity will go above and beyond the clients expectation in the pursuit of excellence in every aspect of the business. Generational Equity provides free educational-based forums to teach business owners how to successfully prepare an exit strategy. Generational Equity also provides professional financial evaluations and mergers and acquisitions advisory services for low to middle market private companies. Feel confident and secure when doing business with Generational Equity. Dallas Texas, Nationwide

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REVIEW UPDATE January 20 2015: Generational Equity remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Generational Equity is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Generational Equity has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Generational Equity has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Generational Equity remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
 Generational Equity is Rip-off Report Verified

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Ripoff Report REVIEW:

Generational Equity joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..A long name for a program that does a lot for both consumers and business alike.

..Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business


As a matter of policy, when Rip-off Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of the consumer complaints using every bit of information at our disposal. Our process is systematic and highly effective because: 1) It takes place at the consumer level and 2) the company or individual in our Corporate Advocacy Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Rip-off Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings.

Rip-off Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion Rip-off Report came to after our investigation, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.

By Ed Magedson - Founder, Ripoff Report

Generational Equity approached RipOff Report months ago with the express purpose of resolving complaints posted on Rip-off Report. After a very long investigation, our inquiry into Generational Equity revealed a strong and consistent commitment to communication with its customers and a proven record of resolving customer issues to the customers satisfaction. Generational Equity has worked to bolster its customer services by adding a Senior Vice President of Client Services who will be responsible for delivering improvements to Generational Equitys already superior customer service, meanwhile proactively and promptly resolving client service issues swiftly and fairly as they arise.

Rip-Off Report was specifically engaged with Generational Equity to conduct an investigation of a certain complaint. Our investigation of this complaint has shown that it was filed by a party that is not a customer and has no business relationship with Generational Equity. In our research, we discovered a major print news media article that revealed that some of the reports about Generational Equity on the Rip-Off Report were created by a single person who later admitted that the reports were false and made up to try to cause harm to Generational Equity. We confirmed that the individual claiming to be responsible was indeed the same individual who posted the false claim on Ripoff Report.

Generational Equity CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

Generational Equity provides free educational-based forums to teach business owners how to successfully prepare an exit strategy as well as professional financial evaluations and mergers & acquisitions (M&A) advisory services for larger small businesses and mid-market private companies. Despite the tough economic climate, Generational Equity has closed an industry-leading number of transactions, a testament to the value that customers believe they receive from Generational Equity. Clients believe in their products and services and continue to go back for more. Generational Equitys goal is to provide Wall Street-caliber dealmaking to Main Street in the lower middle market (some even considered small businesses), which is a significant percentage of the overall M&A market.

One of the surprises that came from a review of the negative internet traffic was that Generational Equitys success in the middle market has, in some markets, resulted in increased competition for local business intermediaries, which in turn has sparked resentment of Generational Equity in some of these intermediaries. This led to Generational Equity to implement higher standards and eliminate certain unproductive, unnecessary business practices.

Our research revealed that Generational Equity has been recognized in the industry by numerous awards of note. In 2009, Generational Equity received national recognition for being among the nation's fastest-growing private companies in the M&A services segment of the North American mid-market sector by Inc. Magazine. Generational Equity was also named #195 in its 2009 'Inc. 500' list. This list represents a comprehensive look at some of the most important segments of the U.S. economy. Additionally, in 2008, Generational Equity was named a finalist by The M&A Advisor for Boutique Investment Banking Firm of the Year and for the Deal of the Year in the Information Technology Sector category. Finally, Generational Equity was awarded Sector Deal of the Year by The M&A Advisor in 2008 for recapitalization of their client, Russell Newman. Recognition from such prestigious organizations is a source of pride that inspires the organization to even greater service.

And there are even more awards Generational Equity holds dear. On October 20, 2009, Generational Equity was named finalist by The M&A Advisor for 11 transactions submitted between September 1, 2008 and August 31, 2009, including Investment Banker of the Year, multiple deals in the Lower Middle Market Deal of the Year Category, and deals specified under the Health Care and Life Sciences Sector, Retail Manufacturing Sector, Industrial Manufacturing/ Distribution Sector, and the Professional Services Sector. In 2008, Generational Equity was named number 6 out of the 100 fastest growing privately-held companies in the Dallas metroplex by the Dallas 100. The pride in their success is matched only by their pride in their people.

The success of Generational Equity has also been measured by Thomson Reuters. Based upon rankings posted on July 10, 2009 for the US Target Mid-Market Rankings (MM2a) - Undisclosed Values & Values up to US$50m, the company was a Top 10 most active firm based on the number of completed deals through the six-months ended June 30, 2009. Based on the data compiled by Thomson Reuters Bank-One for calendar year 2008, Generational Equity ranked #1 in number of completed transactions up to $10 million and $25 million.

Most recently, Generational Equity ranked #11 based on the number of deals completed January 1, 2009 through September 30, 2009 for Thomson Reuters Mid-Market M&A Review 3Q09 Rankings (MM2a) - Undisclosed Values & Values up to US$50m published in October 2009. Based on the data compiled by Thomson Reuters Bank-One for calendar year 2009, Generational Equity ranked #1 in number of completed transactions up to $10 million and $25 million.

Generational Equity is committed to the ongoing improvement of customer service and its relationships with prospective, current and past customers as the company grows and expands its offerings to privately-held businesses.

STATEMENTS FROM Generational Equity

Generational Equity strives to be the best at what it does, and is committed to customer service and support we want anyone who ever comes in contact with Generational Equity, customer or prospective customer, to be more than satisfied with the interaction and our services. If a customer has any complaints, is unhappy for any reason, has a comment, or has any unresolved issues please call us at 877-213-1792 and we will do whatever it takes to make it right and make you happy.

STATED IMPROVEMENTS FROM Generational Equity

Generational Equity remains committed to communication with its customers and resolving customer issues to the customers satisfaction. Generational Equity is working to bolster its customer services. Generational Equity has recently added a Senior Vice President of Client Services whose responsibilities include pursuing improvements to Generational Equitys service to its clients, proactively and promptly managing client service issues and swiftly and fairly resolving those client issues that arise. We expect our customers to experience a marked improvement in the quality and level of customer service that we will be able to provide. Please call us if you have any questions or concerns at 877-213-1792 and we will be more than happy to discuss any problems with you and see that any issue is resolved and corrected.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

Ultimately Generational Equity strives to be proactive and avoid all potential issues, so they are doing everything in their power to manage any and all issues before they arise. For example, Generational Equity has streamlined their customer service department and added new processes that allow them to identify and resolve issues more quickly.

Because of our investigation and the sincere efforts put forth by Generational Equity, Rip-off Report is is confident in giving Generational Equity a positive rating. All in all, the company implemented strategic changes to its Customer Service Department and reached its goal of achieving total customer satisfaction through excellent service. This was made possible by a completely honest approach to looking at their own processes and a commitment to taking good care of their customers.

Generational Equity executives understand that the only way to grow as a company is by first recognizing their weaknesses and then committing the resources necessary to fix the problems those weaknesses created. A Generational Equity executive clearly stated to RipOff Report, "We understand that we havent been perfect. We try as best we can, but its not always possible to deliver perfectly every time. Nonetheless, we are doing everything in our power to make every experience our customers have with us as perfect and seamless as possible. We are confident that the changes weve made will achieve our goal of 100% customer satisfaction."

In spite of all such situations, Rip-off Report is confident you have a company that is ready to serve those who need more assistance and is willing to make things right if they seem to have fallen apart.

Rip-off Report knows there is no company or individual that is perfect Generational Equity knows this also and demonstrates their need for continuing improvement - that is why Rip-off Report comfortably states that you can be completely confident, safe and secure when doing business with them as a member of Rip-off Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program.

RESULTS OF MAILING TO ALL THOSE WHO FILED A RIP-OFF REPORT

Rip-off Report did a mailing to the authors of the 3 complaints that were filed, letting them know that Generational Equity was ready to make things right with them.. (this is a requirement for all members of Rip-off Report Corporate Advocacy Program). After repeated attempts to contact the authors, no one responded. Also, Generational Equity has been listed at the top of the search engines on Rip-off Report, .. if this company was so bad, there would be many more complaints listed about them

If Generational Equity was such a bad company, they would have more complaints on Rip-off Report, after being listed at the top of the major search engines on Rip-off Report, this certainly would have yielded them some legitimate complaints. With hundreds of new customers every year, consumers certainly would have filed complaints if they were dissatisfied in some way.

Generational Equity shows leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.

From our perspective, it is quite unusual for a company who has had so few complaints request on their own to be a part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Generational Equity provides a leadership model for other companies that care about their clients to follow.

ABOUT THE CORPORATE ADVOCACY PROGRAM

While Rip- off Report does not endorse any company, including Generational Equity, overall, our research demonstrated to us that Generational Equity, is a solid, reliable company that stands behind its service.

Many companies that contact Rip-off Report make claims that the Reports about them are false, were filed by the same person or even a competitor. Most of the time these claims are not true; however, in the case of Generational Equity, we have determined that the complaints made about them were false.

Rip-off Report does not solicit its Corporate Advocacy Business Remediation & Customer Satisfaction Program. Any participation in this program is completely voluntary and at the request of the program member.

This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by e-mail.

The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future.

Anyone contacting the following e-mail address will get immediate attention. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact Generational Equity Customer Service: :clientservices@genequityco.com


RIP-OFF REPORT CHARTING NEW TERRITORY

..Consumers should feel confident and secure when doing business with member businesses.

..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize RipOff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe, confident and secure when doing business with Generational Equity..

Here's why.

Generational Equity made a commitment to and is a proud member of Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business ....


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 11/22/2009 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Generational-Equity-Ripoff-Report-Verified-Safe-businesses-you-can-trust-commitment-to-customer-satisfaction-Generational-Equity-provides-free-educational-based-forums-to-teach-business-owners-how-to-successfully-prepare-an-exit-strategy-Feel-confident-and-secure-when-doing-business-with-Generational-Equity/internet/Ripoff-Report-REVIEW-Generational-Equity-LLC-commits-to-total-customer-satisfaction-and-527253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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