I joined up with Genesis Consulting in April of this year for $1995.00 and I have been having the same issues with them as many others are. No returned calls, wrong dropping products, no sales but plenty of visitors on website. Just overall HORRIBLE customer service and HORRIBLE company!!! The money I initially paid in was to get me started and with the visitors and the search engine blasts, I was SUPPOSED to make that money back in no time. I havent seen anything from them. Im showing on my page that I have had visitors on my site but no sales???
I tried explaining that I would only upgrade to their high profit sellers if I started to see a return on my investment. However, my coach Sean, insisted that I would really start seeing the money flowing if I did upgrade to their high profile sellers like eBay. I finally caved and paid the $4995 to do this. My visitor count got close to 3,000 by September but still no sales.
Im a senior citizen and I have really used a lot of my savings to work with Genesis and it has turned out to be one of the worst experiences I have ever encountered. I have called Sean several times to see maybe if I had done something wrong in setting up the site or maybe there was some sort of glitch? I always seem to get his voicemail. I have tried to just call customer service and just bypass talking to Sean, maybe someone else will be able to answer my questions. However, I am either told that only Sean will be able to assist me or I get hung up on. What is going on? Who does business like this?
I called again to speak to someone about getting my money refunded and I was told that the only way I could cancel was if I bought out the rest of my contract for an additional $4,700, which I did not do. So right now Im stuck with paying a monthly website maintenance fee of $29.95 for something that doesnt do anything but take up space.
Since I cant seem to get any answers from Sean or anyone else from Genesis, I contacted the
Attorney General to file a complaint. Ive also been in contact with a nice gentleman at a law firm, Roy @260-357-2872, that my husband told me about. He has worked to help me get the money back. Thank God for him and all he does. Bless his heart!!! I was able to get it back and it didnt take as long as I thought it would. Red tape with banks and all. Thank you Roy!
If you are thinking about dealing with Genesis Consulting Group.DONT!
STAY AWAY FROM THEM AT ALL COSTS!! THEY ARE NOTHING BUT A SCAM!