- Report: #219680
Report - Rebuttal - Arbitrate
Complaint Review: Genesis Financial
Genesis Financial28632 Roadside Dr.,Suite 205 Agoura Hills, California U.S.A.
Genesis Financial, purchased $7500 in GOLD coins Never received coins or promised return of funds,phone calls not returned now for several weeks Agoura Hills California
*Consumer Comment: Kimberly Elizabeth Bodnar , Bodner
*Consumer Comment: Kimberly Elizabeth Bodnar aka Bodner
*Consumer Comment: Longtime gold brokerages are focus of questionable activities.
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While waiting for the check to clear I received a form to sign which they called a "Account and Shipping Agreement." This form, among other things required that I certify that I was not investing more then 25% to 30% of my assets and that if problems arose I agreed to accept binding arbritration and give up my rights to sue them. I refused to sign this form and stated that the purchase represented about 80% of my assets. I also felt the value of the coins was not worth the amount of the investment.
A couple days later Mr. Allas called and said they were adding additional coins to the package at no extra charge but before they could ship I would have to sign the Account and Shipping Agreement. I agreed and was to fax that to them when they were ready to ship.
Two weeks later I received a letter stating my account was being denied do to it representing to large a percentage of my assets. Mr. Allas stated that he was leaving the company and that the president of the company, Kimberly Bodner, would handle a full refund of my money. I tried calling to find out when I could expect the refund. I Left a message with an answering service. Then the phones started acting funny and even being out of service some days. Over the next several weeks I have left several messages and not one has been returned and I have not received my gold or money. Have I been ripped off?
This report was posted on Ripoff Report on 11/08/2006 04:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Genesis-Financial/Agoura-Hills-California-91301/Genesis-Financial-purchased-7500-in-GOLD-coins-Never-received-coins-or-promised-return-o-219680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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