gesture
  • Report: #972105

Complaint Review: Genesis Manufacturing

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  • Submitted: Wed, November 21, 2012
  • Updated: Fri, March 08, 2013

  • Reported By: Melanie — Winston Salem North Carolina United States of America
Genesis Manufacturing
7E Terminal Rd West Hempstead, New York United States of America

Genesis Manufacturing Importer, technical support, and parts supplier for Office Deli vending machines. West Hempstead, New York

*General Comment: They Now Have a Website

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Genesis Manufacturing Company was my only remaining contact and warranty service provider, after the original sales company, Planet Antares, went bankrupt.  I called Genesis to make sure my vending machines were still going to be under warranty service for the promise 5 years.  As late as August, 2012, I received additional parts and tech support.  When I called this morning to order a part, I found the number is not in service, did a Google search, and found the previous Ripoffreport about Genesis.  I am quite dismayed since my machines are only two years old and I don't have a clue how to come up with replacement parts like coils and motors.

Up to this morning, I had always received great tech support and timely responses to my needs.

This report was posted on Ripoff Report on 11/21/2012 07:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Genesis-Manufacturing/West-Hempstead-New-York-11552/Genesis-Manufacturing-Importer-technical-support-and-parts-supplier-for-Office-Deli-ven-972105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

They Now Have a Website

AUTHOR: Snack Express LLC - (United States of America)

http://genesismanufacturing.com/

For parts order and tech support, please email
parts@genesismanufacturing.com
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