Genesis Manufacturing Importer, technical support, and parts supplier for Office Deli vending machines. West Hempstead, New York

Genesis Manufacturing Company was my only remaining contact and warranty service provider, after the original sales company, Planet Antares, went bankrupt.  I called Genesis to make sure my vending machines were still going to be under warranty service for the promise 5 years.  As late as August, 2012, I received additional parts and tech support.  When I called this morning to order a part, I found the number is not in service, did a Google search, and found the previous Ripoffreport about Genesis.  I am quite dismayed since my machines are only two years old and I don't have a clue how to come up with replacement parts like coils and motors.

Up to this morning, I had always received great tech support and timely responses to my needs.