• Report: #1170302

Complaint Review: Gentle Dental Sunnyvale CA

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  • Submitted: Sun, August 17, 2014
  • Updated: Sun, August 17, 2014

  • Reported By: Chelsea gold — California
Gentle Dental Sunnyvale CA
1639 Hollenback Avenue Sunnyvale, Select State/Province USA

Gentle Dental Sunnyvale CA Gentle Dental Sunnyvale CA Pathetic pediatric dentist removed from daughter's two frontal teeth without informing parents. Sunnyvale California

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We recently had a dental procedure for our kid here. In a prior checkup with Dr.Karan Lam it was decided to go for GA for the dental procedure.

After 2 hours of procedures, we came to know that along with the fillings, she has removed the front 2 teeth !!! This removal thing was never discussed & agreed upon.

Reason given was they were lose and there was inflammation in the back.
Though we were uncomfortable with the idea that she removed front 2 teeth, we were more focused on taking care of kid.

We were not satisfied with the reason and again called Lam next day. This time, reason took a pivotal shift and Lam said there was infection which has already reached the root and impacting nerves.

So basically in a single day, the infection had developed and  gone from near the root to nerve.

Our concerns
- How did doctor decide to extract 2 front tooth without discussing with parents?

- Before coming to that conclusion, were all options thoroughly evaluated?

- Not sure if doctor evaluated the impacts on child's speech by removing tooth for a 4 year kid . It was not thought how child will deal till next set of teeth come

- There was no honesty in statements.

- X rays were not shown and discussed.

It has been a very hard & terrible experience.


This report was posted on Ripoff Report on 08/17/2014 06:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gentle-Dental-Sunnyvale-CA/Sunnyvale-Select-StateProvince-94087/Gentle-Dental-Sunnyvale-CA-Gentle-Dental-Sunnyvale-CA-Pathetic-pediatric-dentist-removed-1170302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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