- Report: #859017
Report - Rebuttal - Arbitrate
Complaint Review: Gentle Dental of Pompano Beach
Gentle Dental of Pompano Beach1650 N. Federal Highway Pompano Beach, Florida United States of America
Gentle Dental of Pompano Beach Dr. Deborah Davis Do Not Believe When They Say "Free Consultation" Once you leave they send you a bill. Pompano Beach, Florida
*UPDATE Employee: Resolved quickly
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told Dr. Davis this and left. On February 29th, I receive a charge bill in the amount of 23.00 for x-rays and Infection
Control (what ever that means). I immediately called and spoke to Ivy in billing and explained that I did not sign anything to agree to pay for x-rays and I was told I was getting a free consultation, and no for x-rays. I also advised Ivy to call me back within 24 hours so this we can resolve issue. To this day Ivy never called me back. I called the dentist office again the very next day and spoke to Jennifer Gentry (Office Manager) and explained that I was not responsible for this bill of $23.00 and I would like a full credit. I also wanted proof that I agreed to pay this amount. She told me you would call me back within 24 hours. As of today, I have not heard from her.
On March 5th I emailed Jennifer Gentry and advised her in an email that if I do not receive a credit for the amount of $23.00 I will file a complaint with the Better Business Bureau and Consumer Affairs, and the Florida Dental Board, I will also voice my opinion on consumer website like Angie's List, Healthgrades.com, Doctoroogle.com for misleading your patient, telling them it is free consultation and x-rays and then you send them a bill. As of today I have not heard
from anyone at Gentle Dental to resolve this.
This report was posted on Ripoff Report on 03/25/2012 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gentle-Dental-of-Pompano-Beach/Pompano-Beach-Florida-33062/Gentle-Dental-of-Pompano-Beach-Dr-Deborah-Davis-Do-Not-Believe-When-They-Say-Free-Consul-859017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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