• Report: #635846

Complaint Review: Gentle Dental

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, August 30, 2010
  • Updated: Thu, August 02, 2012

  • Reported By: Brenda — Boynton Beach Florida United States of America
Gentle Dental
951 Broken Sound Parkway Suite 185, Boca Raton, Florida United States of America

Gentle Dental trying to collect what my insurance will not pay them from me and is keeping double payments. I overpaid ins. allowable amount too, they won't return phone calls. Boca Raton, Florida

*UPDATE Employee: We follow Insurance Guideline

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On my first dental visit I was told of the cost, 1/2 to me and 1/2 to my insurance carrier GEHA. I was required to pay $1995 before leaving.  GEHA allowable payment was $1589.50. Gentle Dental wants me to pay the difference of what my insurance co. is not allowing - $355.50.  I went to the dental group because they are on my GEHA plan and also on my BCBS plan.  They only bill for one ins. and I bill for BC/BS which is very limited. I have paid what was expected from BC/BS as requested and now Gentle Dental is double paid with these payments.  Gentle Dental is not following GEHA allowable charges as they are preffered providers with them as well as with BC/BS.  They do not return my phone calls.  They were advised to call GEHA and they won't.  They ask me for money up front.  I see it that they owe me the $355.50 plus the double payments they have collected from BC/BS.   

This report was posted on Ripoff Report on 08/30/2010 06:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gentle-Dental/Boca-Raton-Florida-33487-3506/Gentle-Dental-trying-to-collect-what-my-insurance-will-not-pay-them-from-me-and-is-keeping-635846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Gentle Dental

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We follow Insurance Guideline

AUTHOR: Gentle Dental - (United States of America)

Gentle Dental follows all laws andguidelines when it comes to collecting payment from Insurance providers. furthermore, if for some reason you can not get an immediate response from the office, you can simply go to our website and voice any concerns under the "patient feedback" tab. All concerns are immediately followed up on. It is our goal to provide great service and have every patient be 100% satisfied.




Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory