- Report: #795252
Report - Rebuttal - Arbitrate
Complaint Review: Geo
Geo1129 La Media Rd San Diego, California United States of America
Geo Fraud Deceptive practices and Excessive Fines for Tolls that Driver didnt commit. San Diego, California
*UPDATE Employee: We're happy to assist you ...
I was furious that they were trying to get over $100.00 in erroneous charges for something that I didnt do and something that was not in my control. She transferred me to another person who said that there was nothing that they could do to waive the fines but I still would have to pay the 60.00 and then send it a written request for review. This was beyond stupid and I demanded to speak to a supervisor, which didnt happen. Then she said that she could cut the fine by 50% today and I could pay 36.00 rather than the 64.00 and I said NO. Why should I pay a fine when I didnt commit any wrong doing and further more I was calling them to report that I had a TOLL VIOLATION that was dated on Oct 15th and I received it today on Nov 4th. She had no answer but to tell me that people dont pay their fines and sell their cars and the new owner is stuck with paying the fines. I said what the heck does that have to do with me. She obviously didnt get it.
I explained to her that I was not about to pay a fine for something that was not done by me and all she said was that we have a picture of your car but nobody driving the car. I told her that I would be taking legal action on this and I would file a suit against South bay expressway and their unethical practices of entrapping people to collect 60.00 fines for something they didnt do or were not aware of. I told her that the court costs and attorney fees would far outweigh these fines and that I would win the case and would also consider a Class Action Law suit against South bay Expressway for unethical deceptive collection practices and attempting to commit fraud and take advantage of innocent people who due to automation are caught up in their scam. She didnt say anything but ok and asked if there was anything else that she could do for me today.
We have got to go after south bay expressway and their deceptive practices and put a stop to them gouging people over and over.
The fact that they charge a penalty of 1500% (60.00) for something and then tack on an additional 1000% (40.00) after is FRAUD and Deception and innocent people need to stand up and fight this. I urge anyone who wants to start a Class Action Suit over this to contact everyone who has filed a Rip-off Report and we will also take this to the Local Media and make our case known publically. We will take this to the TV, RADIO and NEWS MEDIA that South bay Expressway is unethically bilking thousands of dollars from innocent people for no reason.
This must stop, south bay Expressway trains their employees to make people pay a fine and then send a letter in for review and also they wont account for proof of the driver who drove the vehicle. Their way of doing business is to collect money and not to figure out a situation.
We need to show South bay Expressway that we will NOT BE BULLIED BY THEIR TACTICS of charging people 1500% of what the toll is and that this MIUST STOP.
Any Attorney who would like to take this case I can guarantee you that there are thousands of us in the same situation who are all facing the same harassment from South bay Expressway and their collection practices and deception.
The Employees at south bay Expressway involved with the phone call were Employee # 1001 and #1065, I dont wish to use their names as that would be an invasion of their privacy.
This report was posted on Ripoff Report on 11/04/2011 05:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Geo/San-Diego-California-92154/Geo-Fraud-Deceptive-practices-and-Excessive-Fines-for-Tolls-that-Driver-didnt-commit-San-795252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.