Georgia Child Support Services Georgia Child Support Enforcement, Office of Child Support Services, Division of the Georgia Department of Human Resources Although I pay my child support monthly, my driver's license was revoked because DCSS is a broken organization. The workers are hateful, rude, inefficient and sexist. Has anyone experienced this? Atlanta, Georgia

The Georgia Deparment of Human Services, specifically the Office of Child Support Enforcement is a joke. A cruel one. Although I have paid my child support every month for several years now, every year I can look forward to being harassed because of administrative mistakes, misfilings, and rude, ignorant, and sexist employees. This consistently escalates to higher and more humiliating levels.

This week my driver's license was revoked this week and I had to pay over $535 for administrative fees, and to get it reinstated because of their inability to conduct professional business; they cannot seem to put the money that I send monthly into the right account. What is more obscene than this, is that they refuse to credit my account for the money I have paid, even though I receipts of all I have paid into this system. This is not my fault. If I make the money and pay it, it is the responsibility of the Office of Child Support Services to put it in the right account.

I am a responsible father and realize that my son has needs that I support completely. This past spring I had an opportunity to attend a wedding of a friend in Jamaica. Because of mismanagement of funds on the part of the OCSS and continued unnecessary harassment, I could not obtain a passport. This made absolutely no sense whatsoever.

I called to inquire as to specifically why I could not obtain a passport, but was never given a straight answer. When I call, the workers are consistently smitten with anger, hostility, resentment, inefficiency, and ineptitude; they put me on hold for thirty minutes at a time, hang up the phone, and treat me as though I am dead-beat dad, which I am not. I have all the receipts to prove that I have made payments for the past six or seven years. If I go to the office in person, and ask too many questions, the workers are routinely nasty and as a last resort, they always manage to punctuate a bad situation by trotting an attorney out to speak to me, who then makes veiled threats to 'take me back to court' if I don't stop asking questions. Mind you, I'm asking questions in an attempt to straighten out the problems that they have created. What is their agenda?

I have a job now, but if I have to keep calling this organization monthly and continue to be put on hold for thirty minutes at a time, or have my licensed revoked again, then I lose my ability to get to work and make money and will then be arrested for lack of child support payment, an offense punisheable by imprisonment. What do they want from me? I had a child and I pay support!

I would like to call for a reform of this organization so that I can live my life without this senseless harassment. I am asking for any and all people who have had similar problems with this group to contact me as soon as possible. I am not advocating for deadbeat dads (or moms). I am advocating for the rights of families and dads who wish to have their child support payments applied and credited to the right account. I am also advocating for the right to enjoy my life and be treated with dignity and respect because I have done the responsible thing of supporting my son. What more can I do?

Families Against Child Support Abuse