• Report: #768519

Complaint Review: German Auto Sport

  • Submitted: Mon, August 22, 2011
  • Updated: Mon, November 14, 2011

  • Reported By: Ken — Newnan Georgia United States of America
German Auto Sport
20 Tower Way Suite # 10 Newnan, Georgia United States of America

German Auto Sport substandard repairs, salvage yard parts & salvage motors sold as rebuilt Newnan, Georgia

*REBUTTAL Owner of company: Disgrunted former worker

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My apologies go out to anyone who has had work done at this shop. You may or may not have gotten what you paid for.  The mechanics at this shop endeavor to repair vehicles to the best of their abilities.  Mr. Michael  Kitchener the shop manager/owner (Not a good mechanic) will make every effort to have you leave you car in his shop.  

These tips should assist anyone visiting this shop:
Make a point to ask about the parts to be used in the repairs.   Ask if only new parts will be used to make repairs.  Get what is promised in writing. Check the parts installed after repairs have been completed.  

Get the proper paperwork and make sure you set a limit of how much you are expected to pay for the repairs in writing.  Take the time to get the estimate in writing.  Get it in writing before you hand over your keys and have it signed!!!!
Once you hand over the keys, the car is a possession of the shop until you pay the bill in FULL
If you are asked for a deposit get a receipt and don't lose track of it!!!  
If you are to have an engine or transmission *rebuilt*; make a permanent mark on your engine block or transmission case and check for that mark after work has been completed.

 If you are in doubt about what work was done properly, take your auto to a different shop.  Never return your car back to a shop that did not perform all work properly and timely.  I repeat " Properly & Timely"
I'm offering these tips to avoid any discrepancies and anguish in any transaction you may have with this shop.  Your documentation will be your security.
I'm a former employee, however I don't think the state would recognize me as an employee of this company, as no TAXES were withheld from any compensation I received. I was paid in cash at first as the company had no checks.  I was told on numerous occasions by Mr. Kitchener that paychecks would be issued weekly shortly, reflecting tax withholding. The pay amount was be increased accordingly, but this never transpired during my time at the shop.   

This report was posted on Ripoff Report on 08/22/2011 09:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/German-Auto-Sport/Newnan-Georgia-30265/German-Auto-Sport-substandard-repairs-salvage-yard-parts-salvage-motors-sold-as-rebuil-768519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Disgrunted former worker

AUTHOR: JSP - (United States of America)

The author of the complaint did formerly work as a subcontrator for German Auto Sport, he was not an employee. His contractor wages were paid by check (which I have copies of) and he is correct, no taxes were taken out.

As he told us he is on welfare and needed to work a little to suplement his income. Yes, sometimes he was given cash as a supplement. It was not reported as it was cash from one person to another. At year's end he will recieve a 1099 for payment for the work done. He was let go. I will not elborate or make this personal. There are serveral letter of positive expereinces filed at the BBB. The work done by German Auto Sports is good and guarenteed. We have a large number of repeat and loyal customers. If you, consumers, have questions or concerns please visit us in person or call us. We're happy to talk to you.
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