- Report: #1005357
Complaint Review: Get It Free
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| Get It Free
Salt Lake City, Utah United States of America |
|
Get It Free Choice Green Coffee ; Weight Loss??? The only loss is MONEY Salt Lake City, Utah
*UPDATE Employee: Choice Green Coffee Support
*UPDATE Employee: Choice Green Coffee Support
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Please Note: The 12-day Trial Offer deadline is not mentioned in the sign up literature you are redirected to. You are NOT informed that there is an auto-shipment (if not canceled within the 12 day trial period) in the amount of $89.95. At no time during the sign up process are you informed that this was only a trial or that you MUST cancel within a specific time period.
Had this been made known to me up front I would NOT have ordered it to begin with. Another misleading advertisement using Dr Oz's name allowing the general public the believe that Dr. Oz is affiliated and/or endorsing this product.
When I called the customer service numbers listed on Choice Green Coffee's web site at www.choicegreencoffee.com (1-855-946-1060/888-241-0110). After remaining on hold for what seemed like forever, the customer service representative I spoke with couldn't find any information regarding my order because I didn't have an order number.
This report was posted on Ripoff Report on 01/29/2013 08:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Get-It-Free/Salt-Lake-City-Utah-84130/Get-It-Free-Choice-Green-Coffee-Weight-Loss-The-only-loss-is-MONEY-Salt-Lake-City-U-1005357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Choice Green Coffee Support
AUTHOR: CGC Support - (United States of America)
SUBMITTED: Tuesday, February 12, 2013
On the home page of our website it is clearly stated that this is a Special Offer 12 day product evaluation. Additionally, on the credit card checkout page (prior to entering any credit card information) it is clearly stated that I understand that I am subscribing to a monthly shipment program and I will be charged $89.95 per month starting 12 days from today and every 30 days thereafter unless cancelled. I also understand that I can cancel at any time without further obligation by calling (888) 241-0110 Monday through Friday between the hours of 9:00AM to 5:00PM MST. More information is also available in section 2.1 of the Terms and Conditions on the website.
I apologize you are having difficulty cancelling your order. If you have not yet resolved this issue, please contact our Customer Service at (888) 241-0110 Monday through Friday between 9am and 5pm MST. They have the ability to find your account using your name, address, email address, etc and they will be happy to assist you.
#2 UPDATE Employee
Choice Green Coffee Support
AUTHOR: CGC Support - (United States of America)
SUBMITTED: Tuesday, February 12, 2013
On the home page of
our website it is clearly stated that this is a Special Offer 12 day product
evaluation. Additionally, on the credit card checkout page (prior to entering
any credit card information) it is clearly stated that I
understand that I am subscribing to a monthly shipment program and I will be
charged $89.95 per month starting 12 days from today and every 30 days
thereafter unless cancelled. I also understand that I can cancel at any time
without further obligation by calling (888) 241-0110 Monday through Friday
between the hours of 9:00AM to 5:00PM MST.
More information is also available in section 2.1 of the Terms and
Conditions on the website.
I apologize you are having difficulty cancelling your order. If you have not yet resolved this issue, please contact our Customer Service at (888) 241-0110 Monday through Friday between 9am and 5pm MST. They have the ability to find your account using your name, address, email address, etc and they will be happy to assist you.
