- Report: #877181
Report - Rebuttal - Arbitrate
Complaint Review: Get Money Tax Service
Get Money Tax Service11309 Buckeye Road Cleveland, Ohio United States of America
Get Money Tax Service Carol Austin/Office Manager "Get Ripped Off Tax Services" Cleveland, Ohio
I was never given a copy of my paperwork, even after I had asked for my paperwork several times. The owner of the company was present, and some other reps. They told me that they couldn't do it, and I would be able to get a copy once I came back in to get my taxes prepared. I became suspicious of them after that, when they started making up excuses why I couldn't get a copy of my loan papers.
Shortly after that I received my W2's for 2011. I went into the office to allow them to finish preparing my income taxes, and that is when I noticed that they had already downloaded and submitted my taxes to the IRS without my permission. They had all my fee calculated and everything. I have been in the past a taxpayer myself for more than 10 years, and have never in my life seen anything a tax office operate in this manner.
Not only did they submitt my taxes Federal, but they also sent my state taxes to them as well. As I continue to review my taxes from Carol's computer screen, I noticed that they had overcharged me by $200.00 for the Holiday Loan, when I complained of this Carol said that they will refund me money, when I came to pick up my tax check, of course when I appeared at the office to pick it up it wasn't ready.
Now I am fighting with them to refund me my State of Ohio Tax Check, that was deposited into one of their accounts by the IRS. I never knew that my check was deposited into their account, until I called the IRS and they informed me. I still need assistance to get my State Check refunded to me. Can you please help me.
This report was posted on Ripoff Report on 05/02/2012 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Get-Money-Tax-Service/Cleveland-Ohio-44118/Get-Money-Tax-Service-Carol-AustinOffice-Manager-Get-Ripped-Off-Tax-Services-Cleveland-877181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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