• Report: #877181

Complaint Review: Get Money Tax Service

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, May 02, 2012
  • Updated: Wed, May 02, 2012

  • Reported By: Charmaine — Garfield Heights Ohio United States of America
Get Money Tax Service
11309 Buckeye Road Cleveland, Ohio United States of America

Get Money Tax Service Carol Austin/Office Manager "Get Ripped Off Tax Services" Cleveland, Ohio

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

    I went to Get Money Tax Services in December to take advantage of their Holiday Loan Program. The taxpayer Martika allowed me to use (1) of my last paycheck stubs, to calculate my eligibility for this loan. I was approved for the loan and was given a check for $200.00 that day. After the preparation was completed I had asked them for a copy of my paperwork and their was a problem.

I was never given a copy of my paperwork, even after I had asked for my paperwork several times. The owner of the company was present, and some other reps. They told me that they couldn't do it, and I would be able to get a copy once I came back in to get my taxes prepared. I became suspicious of them after that, when they started making up excuses why I couldn't get a copy of my loan papers.

    Shortly after that I received my W2's for 2011. I went into the office to allow them to finish preparing my income taxes, and that is when I noticed that they had already downloaded and submitted my taxes to the IRS without my permission. They had all my fee calculated and everything. I have been in the past a taxpayer myself for more than 10 years, and have never in my life seen anything a tax office operate in this manner.
 
Not only did they submitt my taxes Federal, but they also sent my state taxes to them as well. As I continue to review my taxes from Carol's computer screen, I noticed that they had overcharged me by $200.00 for the Holiday Loan, when I complained of this Carol said that they will refund me money, when I came to pick up my tax check, of course when I appeared at the office to pick it up it wasn't ready.
    
Now I am fighting with them to refund me my State of Ohio Tax Check, that was deposited into one of their accounts by the IRS. I never knew that my check was deposited into their account, until I called the IRS and they informed me. I still need assistance to get my State Check refunded to me. Can you please help me.
Charmaine

Garfield
Ohio

This report was posted on Ripoff Report on 05/02/2012 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Get-Money-Tax-Service/Cleveland-Ohio-44118/Get-Money-Tax-Service-Carol-AustinOffice-Manager-Get-Ripped-Off-Tax-Services-Cleveland-877181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Get Money Tax Service

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory