• Report: #405071

Complaint Review: Get Snuggie

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  • Submitted: Fri, December 26, 2008
  • Updated: Sun, January 04, 2009

  • Reported By:Crete Illinois
Get Snuggie
www.getsnuggie.com Wallingford, Connecticut U.S.A.

Get Snuggie Unable to Cancel or Question Order - FALSE PRICE Wallingford Connecticut

*Consumer Suggestion: Don't buy Snuggies. Deceptive pricing. Buy Slankets from QVC instead.

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I ordered two snuggie blankets from the phone in order number. I was told each would be 19.95 plus 7.95 shipping and handling. I was told I must wait 2-6 weeks for my order to be processed.
I decided to check the status of my order, and I found that the website offered would not load. I called the number provided where I was only able to listen to the status of my order and the price. The price was $71, $20 more than what it was supposed to be.
I was given a number to a real person in customer service, but when I call using my cell phone I hear music for a few seconds then it disconnects me.
So now here I am, unable to cancel my order or to question why I am to be charged more than I was told. I have to the bank and see what I can do to stop the billing.

Kyle
Crete, Illinois
U.S.A.

This report was posted on Ripoff Report on 12/26/2008 03:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Get-Snuggie/Wallingford-Connecticut-06494/Get-Snuggie-Unable-to-Cancel-or-Question-Order-FALSE-PRICE-Wallingford-Connecticut-405071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Don't buy Snuggies. Deceptive pricing. Buy Slankets from QVC instead.

AUTHOR: Wilson - (U.S.A.)

The Snuggie company does not tell you on their getsnuggie.com website or on their telephone ordering system that they charge you $7.95 for EACH Snuggie. So if you chose to pay for two Snuggies and got two for "free", you have to pay the outrageious $7.95 for each lightweight Snuggie. I think the Snuggie company only sells the products in sets and thus they make a lot of profit on the postage and handling of $7.95 per Snuggie.

I had purchased the comparable Slanket from QVC.com, which I received in four business days, and the Slanket is very comfortable and weights next to nothing. My three Slankets came in one box and QVC only charged me $11 for total shipping and handling.

Snuggie charges
$19.95 x 2= $39.90 (Snuggies, you pay for 2 snuggies, you get 2 free)

$7.95 x 4 = $31.80 (shipping for 4 snuggies)
=====
Total $71.70
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