- Report: #980082
Report - Rebuttal - Arbitrate
Complaint Review: GetCafeCup.com
GetCafeCup.comInternet United States of America
GetCafeCup.com Fraudulent Advertising. False Pricing. No way to cancel. Internet
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The next day I was able to find my order on Get Cafe Cup's website, but when I pressed the button marked "Cancel order" another screen popped up telling me that you cannot cancel orders online. You need to call them and cancel via phone. I called the number and was told by an automated recording that this is their peak season and that they have too many calls to handle. The recording goes on to tell me to press 3 for customer service and after pressing 3 the recording says to call back in a few days becasue they are too busy to take any calls. The recording even informs the caller that it will disconnect the call as soon as the recording runs its full course.
I have called 4 times and gotten the same response. This company is fraudulent and needs to be stopped. Hopefully someone will read this before deciding to purchase from them and make the right decision to shop somewhere else.
This report was posted on Ripoff Report on 12/10/2012 07:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/GetCafeCupcom/internet/GetCafeCupcom-Fraudulent-Advertising-False-Pricing-No-way-to-cancel-Internet-980082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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