• Report: #564914

Complaint Review: Getcanadiandrugs.com

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  • Submitted: Fri, February 05, 2010
  • Updated: Mon, October 01, 2012

  • Reported By: Mike — washington North Carolina U.S.A.
Getcanadiandrugs.com
Unit #101 20560 56th Ave. Langley, British Columbia Canada

Getcanadiandrugs.com Scam Alert! Never received product! Stopped responding to E-mails. Rip Off! Langley British Columbia

*Consumer Comment: Drug didn't work for me

*General Comment: Good Service from GetCanadianDrugs.com

*Author of original report: Update for GetCanadianDrugs.com

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Placed order for a non-prescription item on Dec 27, 2009.  As of Feb 5th 2010 still no product. I inquired several times by E-mail and got the run around each time. This company now won't even respond to my e-mails. Also in less than an hour after placing this order my e-mail was flooded with spam from other scam artists this company shared my info with.  This company (GetCanadianDrugs.com) is a scam. I was ripped off. WARNING! Do not order anything from this company!

This report was posted on Ripoff Report on 02/05/2010 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Getcanadiandrugscom/Langley-British-Columbia-/Getcanadiandrugscom-Scam-Alert-Never-received-product-Stopped-responding-to-E-mails-R-564914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Drug didn't work for me

AUTHOR: Tamara - (United States of America)

I ordered the generic Efudex from getcanadiandrugs.com to treat basal cell carcinoma.  After using the cream as directed, I still have the basal cell.  The cream I received came from India. I called customer service and told them the cream did not work and asked what my options were. I was basically told I don't have any options as there is a 14-day return policy. I explained that I didn't even have the cream in hand until well after 14 days of ordering it and the treatment period is 4 weeks so I could not have known within 14 days that the cream was not effective. Long story short I told them I would be happy to exchange it if they would guarantee me the cream would come from Canada and I was told no.  So I told them I would dispute the charge on my credit card and the customer service agent told me that would hurt my credit score! She must think I'm an idiot.  A supervisor got on the line and BEGGED me not to disput the charge and promised a phone call from customer resolutions today. I told her if I don't hear from someone by 5:00 p.m. today I will dispute the charge.  Not sure why they couldn't just transfer me to customer resolutions but my best guess is I will have to dispute the charge today and buy the drug locally at 4 times the cost I paid for it..at least I know it will work. 
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#2 General Comment

Good Service from GetCanadianDrugs.com

AUTHOR: Denny in GA. - (United States of America)

I have been ordering two drugs from this country for at least 2 years.  I have never had any trouble.  The drugs that I order have to have SPECIFIC effects.  If they do not work that means that they are not the real drugs.

The drugs that I ordered- Pain and Stomach-have always worked and have been delivered according to the schedule that they provided.  I have absolutley no complaints about this company. They deliver!!
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#3 Author of original report

Update for GetCanadianDrugs.com

AUTHOR: Mike - (U.S.A.)

Order arrived Feb 6th 2010 well over a month after placing order.
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