- Report: #838802
Report - Rebuttal - Arbitrate
Complaint Review: Gforce Chips
Gforce Chips17595 Harvard Ste. C-194 Irvine, California United States of America
Gforce Chips, Gforce Performance Chips Lied about ease of removal Irvine, California
*Consumer Comment: It IS Easy!
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When I received it, and the instructions included the word "crimp", I knew this was not the case. I asked for a refund of both the full price, and shipping since they lied about this. They said to return it, and I'd receive a refund within 15 days. I did receive the refund, minus a 25% restocking fee and the shipping charge. When I asked about this they just pointed out their policy. After I threatened to report them to the BBB and to dispute the charge on my credit card, they told me that they were making a 1 time exception and did refund the restocking fee, but still not the shipping. That's all I needed was 1 time, because I'm never buying anything from this company again.
This company is shady, as they engage in deceptive business practices. If a company has to resort to lying to it's potential customers when they ask a direct question, then they shouldn't be in business.
This report was posted on Ripoff Report on 02/14/2012 03:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gforce-Chips/Irvine-California-92614/Gforce-Chips-Gforce-Performance-Chips-Lied-about-ease-of-removal-Irvine-California-838802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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