- Report: #992661
Report - Rebuttal - Arbitrate
Complaint Review: Giavonie Skin Care
Giavonie Skin Care2520 N McMullen Booth Road Suite B-311 Clearwater, Florida United States of America
Giavonie Skin Care ~ Fraud ~ Never received product, continue to charge my card ~ Clearwater, Florida
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I never received the product. Eleven days later my credit card was charged another $89.90. I still have not received any product.
I reported fraud to my bank. Chase Bank is investigating.
The customer service phone number for Giavonie 1-800-511-6609 would keep me on hold for about 5 or 10 minutes then hang up on me without ever being able to speak with someone or leave a message.
I have emailed the company and have not heard anything back yet.
My bank had to cancel my card and reissue a new one. In addition to all the wasted time I've spent trying to clear this up, now I also need to contact the legitimate companies that I have set up for an auto deduction on my account and give them the correct new bank information once I receive my new card.
This report was posted on Ripoff Report on 01/07/2013 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Giavonie-Skin-Care/Clearwater-Florida-33761/Giavonie-Skin-Care-Fraud-Never-received-product-continue-to-charge-my-card-Clearwa-992661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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