• Report: #1005057

Complaint Review: Giavonie Skincare

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  • Submitted: Mon, January 28, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: Mary — Peoria Illinois United States of America
Giavonie Skincare
2520 N. McMullen Booth Rd.Suite B-311 Clearwater, Florida United States of America

Giavonie Skincare Free Trial is not so! Credit card charged $89.90! Clearwater, Florida

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I ordered a trial of Giavonie Skincare from Internet advertisement. I received the product ( full sizes) & was surprised. My next surprise was that my credit card was charged $89.90. When I called today I was told that I would have to return the product (at my expense) in order to get the charge refunded. I think this is fraud as there is no "Free Trial". When talking with the customer rep, I asked where is the free trial. He kept repeating that I would have to follow email instructions to get my $89.90 returned.

What does the "FreeTrial" advertised include? I would like to know. I don't think I should have to pay return shipping for products falsely advertised. Is this their policy? If so, it is wrong

This report was posted on Ripoff Report on 01/28/2013 05:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Giavonie-Skincare/Clearwater-Florida-33761/Giavonie-Skincare-Free-Trial-is-not-so-Credit-card-charged-8990-Clearwater-Florida-1005057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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